The Ugandan Jobline

• Manage and sustain a portfolio of corporate customers under the
  umbrella of Global Development Organizations and or Public sector names,
  building long term relationships founded on efficient and reliable support
  for their business. This is achieved particularly through quick risk
  decisions and managing consistency and quality of operational service.
• The primary job objective is to maximize risk-adjusted portfolio
  contribution; and to grow the liability base of the Corporate bank.
• The incumbent will also be responsible for business development both
  with new customers and with existing customers where they are expected to
  increase “wallet share”.

• Maintain Relationship Account Plans for all customers in the
  portfolio such that contact with customers is prioritized.
• Carry out annual and if appropriate, interim reviews of customers
  borrowing facilities
• Conduct annual and if appropriate, interim reviews with
  non-borrowing customers
• Determine the key messages, e.g. agreed service standards,
  negotiated pricing, relationship team contact points and new product
  changes, deciding upon the most appropriate communication method
• Deal with and find adequate  solutions
  to customer complaints
• Determine the products that are most effective in meeting customers’
  needs and be able to sell these at short notice both reactively and
  proactively.
• Research, create and follow up a target list for potential new
  business.

• Research, create and follow up on a target list for potential new
  business
• Help in the identification of priority customers using the Customer
  Relationship Planning templates to assess their present and potential
  contribution.
• Gather and collect all the required information that is needed to
  prepare and assess credit applications. Role holder will be expected to
  input certain key information such as judgmental information. (They will
  work with Associate Relationship Managers (ARMs)  and Corporate Credit Manager (CCM)
  resources to construct credit applications).
• Control and quality of the portfolio, using available triggers and
  adherence to Risk management guidelines and policies.

• The applicants should preferably hold a Bachelors in Business Administration, Sales & Marketing, International Business or equivalent
• Relevant and adequate experience gained in similar role and environment
• The applicant should have extensive knowledge of the Bank’s products,
  services and policies.
• Possess a detailed knowledge of the Corporate set of products as
  well as a broad understanding of products available in Barclays Africa
  Group.
• For Complex products, will have a detailed knowledge of the
  requirements of the more sophisticated customers.
• Introduce the product and co-ordinate the introduction of the
  relevant Group product specialist.
• Possess extensive knowledge and understanding of policies and
  strategies within the country as they relate to the demands of the
  customer base.
• Possess a detailed understanding of Country and CBRM guidelines and
  credit risk policies.
• The job holders will be ACIB or equivalent is required 
• Excellent relationship skills
• Credit Risk skills, (an added advantage especially for Public sector
  names)
• General Corporate skills
• Excellent communications skills

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