Claims Analyst Career Jobs – CIC Africa Insurance (Uganda) Ltd

Job Title:      Claims Analyst
Organization: CIC Africa Uganda
Duty Station: Kampala, Uganda
About US:
CIC
Insurance Group is the leading Co-operative Insurer in Africa, providing
insurance and related financial services in Kenya, Uganda, South Sudan and
Malawi. The Group offers a wide range of products including General Insurance,
Life Assurance, Medical Insurance and Asset Management Services. It is a
pioneer and leader in Micro-insurance. The Group’s focus on innovation and
excellence in service delivery has differentiated it in the market and earned
it International recognition.
Job Summary: The Claims Analyst will efficiently process all
claims and settle within stipulated timelines for CIC Africa Insurance (Uganda)
Ltd.
Key Duties and Responsibilities: 
  • Register and process reported claims and
    advice clients on the required claims supporting documents;
  • The incumbent will verify and authorize
    processed claims up to specified limits;
  • Resolve customer complaints and disputes
    swiftly, fairly and diplomatically;
  • Accurately post, maintain and review claims reserves
    on a continuous basis;
  • Communicate risk improvement measures for
    implementation to the underwriting department by monitoring claims
    experience trends;
  • Prepare and submit various claims analysis
    reports for clients and management consumption
  • Initiate claim recoveries from the reinsurer.
  • Supervise and appraise assistant claims
    analyst, management trainee and claims assistants.
Qualifications, Skills and Experience: 
  • The ideal candidate for the CIC Africa Uganda
    Limited Claims Analyst job vacancy should hold a Bachelors’
    degree in a related field.
  • Professional Qualifications
  • CII/ IIK/ Diploma
  • A minimum of three years of related work experience
  • Excellent communication and presentation
    skills
  • Good problem solving skills
  • Excellent interpersonal skills
  • Excellent analytical skills
  • Computer literacy skills with proficiency in MS
    Office and other office applications
  • Understanding of the working environment
    /competitors
  • Technical competence in insurance
  • Basic knowledge of regulations of IRA
How to Apply:
All
applicants who are suitably qualified should send their applications via Email
to: Lydia.tushabe@ug.cicinsurancegroup.com

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