The Ugandan Jobline

• Service and call on existing and potential
  customers for SME Banking on an ongoing basis to obtain further business
  & to ensure a high level of customer satisfaction.
• Provide quality economic information to SME
  Sales team and customers related to FX volatility as part of education and
  promotion of FX products
• Stay abreast with the latest trends in the
  foreign exchange markets and advice customers.
• Create and maintain records of customers and
  be aware of their needs and currency exposure to be enabled to advise them
  accordingly
• Understand customers’ businesses and to
  anticipate their requirements through consultative selling using the SPIN
  model. To match customers’ needs with product capabilities through
  presentation of tailored proposals. To negotiate terms and conditions with
  customers to maximize revenue and profitability
• Actively participate in various client
  functions, conduct client surveys and conduct Focus groups to ensure
  product and market intelligence feedback is solicited, and used in a way
  which enhances SCB’s competitive positive.
• Provide feedback to VCGM-SME Banking and
  Product Manager Head of FX, on clients changing needs to ensure that SCB’s
  product offering are current

• Actively participate in joint sales calls
  with SME sales team (RM’s, BRM’s) to promote FX products to customers
• Ensure synergy in efforts to meet FX volume
  & revenue targets.
• Ensure fair and objective competitive
  reimbursement rate pricing
• Maintain competitive FX pricing compared to
  other banks.
• Offer support in marketing of new FX
  products.
• Implement a strategy to pursue Retail clients
  that have never dealt Global Markets business with Stanbic.
• Maintain close contact with all internal
  stakeholders. (e.g. Project Finance, Structured Finance/Retail Finance)
  and leverage off their deals that might have Global Markets opportunities.
• Identify new Retail customers that Global
  Markets needs and facilitate suitable Global Markets products to service
  their requirements in the most beneficial manner possible.
• Build Retail client relationships with the
  objective of seeking new Global Markets business.
• Make client calls relating to FX products
  thereby increasing volume and P&L.

• Ensure all deals in comply with SME credit
  policy.
• Ensure adherence and compliance with Bank and
  local regulations.
• Migrate best practices to and from other
  group centres.
• Ensure prudent & smooth operational
  processing

• Keep track of FX Product performance on-going
  basis.
• Provide ongoing product training to all SME
  RM’s and branch staff.
• Improve process flows to increase efficiency.

• The ideal candidate for the Stanbic Bank Regional
  Forex Sales Consultant – Eastern Region career opportunity should hold a Bachelor’s
  degree in Business Studies or a related field from a recognized university
• At least two years sales experience in branch
  banking
• Previous experience running a small business
  an added advantage
• Broad working knowledge of the Business
  Banking value proposition
• Extensive knowledge of bank products/services
• Detailed knowledge of the bank’s policies and
  procedures relating to all areas under his/her control
• Working knowledge of service standards
• Knowledge of the core banking system
• Knowledge of the risk management and credit
  principles
• Good knowledge of bank policy regarding
  product criteria, pricing, charges and interest rates
• Broad knowledge and understanding of
  financial statements
• Knowledge of competitor products and services

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