The Ugandan Jobline

• Mastery of MSF OCG supply processes,
  guidelines and procedures
• Mastery of Unifield structure, modules and
  features.

• Responsibility for answering, commenting and
  replying to open incidents submitted to the help desk
• Providing support to the training program for
  all supply users, including the update of training and support materials,
• Documenting support.
• Dispatching questions to the concerned persons
  in Headquarters  and/or to the
  flying supply referents.

• The applicant for the ERP Support Officer job
  placement must hold a University degree in Supply Chain Management and/or
  University degree or certification in Enterprise Resource Planning
  technologies and/or University degree in Information Systems Management
• Previous experience in ERP
  implementation/support is mandatory
• Prior experience in MSF supply chain at
  management level is an asset
• Excellent analytical skills
• Good data management and reporting skills
• Good troubleshooting and complex problem
  solving skills
• Outstanding oral and written communication
  skills
• Good training development and facilitation
  skills
• Excellent organisation skills
• Rigour, flexibility, ability to work with
  multi-disciplinary and multi-cultural people, open-minded, ability to
  listen and sensitivity to support users.
• Proven ability to focus on task
  (self-management), proactive monitoring and management skills.
• Language: English mandatory, French a strong
  asset and Swahili an asset

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