Fresher Travel Consultant Jobs – Zoe Recruitment

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Job Title:          Travel Consultant  
Organisation: Zoe Recruitment
Duty Station:  Kampala,
Uganda
About US:
Zoe
Recruitment is an HR consultancy company that exists to contribute to the
transformation of productivity and work ethic, by linking talent to
business/organizations, and placing people right. At Zoe we believe this then
forms the foundation for sustainable business and on a larger scale, economic
growth. Zoe would like to recruit for a valuable client.
Job Summary: The Travel Consultant will provide a high level of
customer service and increase sales at POS
Key Duties and Responsibilities:  
  • Support clients in finding travel package
    deals for their needs, included but not limited to accommodation,
    transfers and air travel
  • Provide competitive but profitable trips
    assuring that quality is consistently of a high standard
  • Ensuring that a minimum of 50% of all
    enquires are converted into bookings by quick, detailed and accurate
    response enquiries
  • Focus on Up-selling to increase revenue
  • Record all enquires and bookings
  • Prepare and submit weekly reports to Manager
  • Secure new clients and retention through high
    level of customer service
  • Provide alternatives for customer travel
  • Inform clearly all customers of terms,
    conditions and cancellation policy for each booking
  • Manage all customer complaints with diplomacy
    and refer to manager whenever necessary
  • The Travel Consultant will maintain an
    excellent personal professional presentation
  • The incumbent will book hotels, visas and
    flights linked to the current booking and ensure all other services are
    confirmed
Qualifications, Skills and Experience:  
  • The applicant must hold an Undergraduate
    degree in business/marketing
  • A minimum of two years’ experience in travel
    and sales
  • Basic international travel knowledge
  • Knowledge of computer reservation programs
  • Effective Oral and written Communication
    skills
  • Excellent organizational skills and pay close
    attention to detail
  • Can work independently and as part of a team
  • Friendly and flexible
  • Ability to relate to people of different
    cultures and backgrounds  
How to Apply:
All
suitably qualified and interested candidates are encouraged to apply online
through Zoe’s e-recruitment portal at the link below together with:
  • Attached copies of all academic
    qualifications (transcripts and certificates);
  • Detailed CVs and daytime mobile telephone
    numbers;
  • Three work references and or/academic
    references;

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