The Ugandan Jobline

• Ensure
  that the Passenger service operations meet their performance and safety
  targets.
• Preparing
  reports and presenting options and recommendations to the Regulator and
  Management.
• Managing
  and supervising Staff and organizing work shift rotas
• The
  incumbent will play an advisory role on Policy and strategic developments
• Examining
  business decisions (pricing policy, level of service provision, timetable
  changes etc.) to assess their impact on passengers.
• Ensuring
  that all operations are carried out in accordance with Uganda and
  International laws and regulations, particularly relating to health and
  safety.
• Responsible
  for negotiating and managing contracts and developing new business
  opportunities whenever possible.
• Minimize
  disruption and resolving any unscheduled delays, having to make decisions
  in difficult situations.
• Meeting
  Passengers and customers to deal with complaints and areas of concern
• Marketing
  passenger services to encourage greater passenger use of particular routes
  and methods of transport.
• Work
  closely with and negotiate with different stakeholders including KCCA and
  other Local Council Authorities etc
• Identifying
  existing and possible future transport problems, developing transport models
  and investigating the feasibility of alternative or additional
  routes to be served.

• The ideal candidate for the Rift Valley Railways Manager, Passenger
  Services career opportunity must hold a bachelor’s degree in Business
  studies or management, logistics or transport management and planning.
• Possession
  of postgraduate diploma in Human Resource Management, Marketing or Project
  planning or MBA will be an added advantage.
• At
  least five years of significant work experience in a customer-focused
  environment with at least three years at supervisory level.
• Previous
  experience in Rail, Bus or Airline transport sectors will be of added
  advantage.
• Good
  leadership and motivational skills
• Excellent
  communication and interpersonal skills
• Excellent
  organizational, planning and time-management skills

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