Key Accounts Manager Customer Service Career Jobs – Unilever

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Job Title:       Key Accounts Manager
Organisation: Unilever
Duty Station: Kampala,
Uganda
Job Number: 16000FDA
About Unilever:
Unilever is an Anglo–Dutch multinational consumer goods company
co-headquartered in London, England and Rotterdam, The Netherlands. Its
products include food, beverages, cleaning agents and personal care products.
It is the world’s third-largest consumer goods company measured by 2012
revenue, after Procter & Gamble and Nestlé. One of the oldest multinational
companies, its products are available in around 190 countries. Unilever
celebrated its 85th anniversary year of business in 2014.
Job Summary: The Key
Accounts Manager will be required to raise the bar in account management,
leading a team that have a passion to understand what ‘great’ looks like in
order to competitively their business. 
Capability is strong in the basics but underdeveloped in genuine Joint
Business Planning and Category Management – an opportunity to raise the ceiling
in account management capability to developed market levels.  Foods & Personal Category will be a focus
category, showing market and category leadership with our key customers to
ensure that we have the optimal portfolio, category management and shopper
based in-store activity to win in Foods & PC.
 Key Duties and Responsibilities: 
·        
Develop and deliver the Annual Plan:  T/O, GM%, Service level
·        
The incumbent will develop and manage interface
between Unilever and the Customers, and develop the Joint Business Plan for key
accounts.  (incl Innovative use of the EA
Customer Collaboration Centre)
·        
Close the deal with the Customer by negotiating
the trade terms, trade funding, and counterparts
·        
Deliver the agreed plan in line with set
targets, follow-up achievement of counterparts set in the agreement.
·        
Work in liaison with Channel & Category
Management teams to develop and execute category growth opportunities/input,
and with Shopper Marketing for the channel plans.
·        
Develop optimal integrated promo plan (incl.
selling the plan @ the customer) and manage promo investments.
·        
Provide inspirational leadership (coaching &
development) for the key accounts team.
·        
Jointly, with Customer Development Leadership
Team, develop the Customer Development MT capabilities for the future.
·        
Build CS excellence and market competitiveness
within the Unilever , Customers’ teams 
&  3rd Parties
·        
Manage overall levels of Customer Investments
and ensure payment OTIF
·        
Keenly monitor Customer Performance by analysing
Secondary sales and market share for major categories.
Qualifications, Skills and
Experience:
·        
The ideal candidate for the Unilever Key
Accounts Manager job vacancy should possess at least three to four years of
relevant key accounts management experience
·        
At least two to three years Customer
Marketing/Category Operations Management experience is an advantage
·        
One year of previous MT role in a developed
market
·        
Strong Customer facing experience in modern
trade environment and proven track record. People management capabilities is a
must
How to Apply:
All suitably qualified and interested candidates are encouraged to
Apply Only by clicking on the web link below.
Deadline: 22nd September 2016
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