The Ugandan Jobline

• The incumbent will ensure the Yumbe office
  is operating off the IRC IT global standards.
• Ensure that all IRC computers are in
  working order. All Servers, Firewalls, Unifi Devices, Switches are in
  working order. Assist in the maintenance of computers as requested.
• Install local area network cabling systems
  and equipment such as network interface cards and switches to ensure
  connectivity.
• Mentor and train IRC staff and guests on
  the safe handling and general operation of computers and accessories and ensure
  that all IRC staff are in compliance with IT policies and procedures. 
• Ensure that server backup is done on
  regular basis and that staff are reminded to do back up before their
  computers are sent out for repairs.
• Inform or/and request support from the IT
  Officer in Kampala or New York IT help desk on any problem occurred in the
  system.
• Offer technical assistance on computer
  software and hardware.  Provide
  training, develop training material and assistance in MS Office – Word,
  Excel, Access, Office365 and Exchange, Power Point and use of other IRC
  Web Platforms such as Service Now, Self-service, Box etc.
• Provide assistance to Finance on SUN,
  Q&A systems installations, DB Backups/Uploads.
• Ensure proper record keeping of
  breakdowns, problems and maintenance carried out.
• Ensure data security, backups of LAN,
  protection against data corruption and loss in all locations. Ensure that
  backups are done at a minimum on a weekly basis and stored
  appropriately. 
• Ensure that antivirus programs on each
  machine are updated regularly.
• Prepare and submit reports with
  information on condition of network and ISPs to assist with timely
  upgrades and necessary changes.
• Carry out service and maintenance of
  computers, printers, UPS and other associated equipment. Conduct diagnosis
  of problems, follow up with the Supply chain in charge of maintenance, and
  inspect that repairs have correctly been done before putting equipment
  back into production.
• Configure new computers after they have
  been properly registered in the assets register.
• Develop and maintain an IT Asset register
  for all the office sites. Reports to be shared with IT Officer every
  month.
• Create email addresses, update mailing
  lists, and keep proper tracking of email addresses.
• Actively participate in system/project
  testing, rollout and report logging. All these to be shared with IT
  Officer.

• The ideal candidate for the International
  Rescue Committee (IRC) IT Officer job vacancy should hold a Bachelor’s
  degree in Computer Science or related discipline.
• At least three (3) years’ work experience
  in computing and maintenance of LANs, PC desktop and application software,
  installing, upgrading, troubleshooting and administering Windows Server
  2008 R2 Servers.
• Broad knowledge and understanding of
  Microsoft SQL Server 2008 R2 Databases.
• Broad working knowledge of Desktop
  operating systems, various software applications and basic hardware for
  the PC principles and theories of network systems and management; Internet
  technologies and products; basic understanding of electrical safety procedure.
• Demonstrated ability to work under
  pressure with limited supervision and take initiative.
• Possess excellent training skills,
  excellent organizational and interpersonal skills with a service oriented
  outlook
• Good team player.

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