The Ugandan Jobline

• Welcome
  visitors by greeting them in person or over the telephone, ensure
  all calls are directed to the appropriate staff member in a timely manner.
• Record
  messages, information requests and contact details accurately.
• Ensure
  the delivery of all information received including contact details are
  forwarded to the appropriate staff member.
• The
  incumbent will direct all visitors to the necessary offices or person to
  be seen.
• Maintain
  security by ensuring all visitors to the Authority follow the visitor’s
  security procedures as guided by the HR manual; monitor logbooks, and issue
  visitor badges on signing in and ensure the signing out procedure is
  adhered to.
• Handle
  all requests within personal expertise limit and refer to the appropriate
  member of staff.
• Process
  courier deliveries and mail , ensure all courier packages are
  securely delivered to the correct person.(apply receipt acknowledgement
  stamp on delivery)
• Ensure
  staff members are provided with swift and professional administrative
  support services in a timely manner. (Including conference bookings,
  scheduling meetings).
• Ensure
  that all office equipment (e.g. the photocopier) is in good working order
  at all times and communicate any faulty equipment to the IT or
  Administration Department to IT or Administration.
• Update
  all telephone extension lists, fax numbers and details of relevant
  personnel.
• Comply
  with the Standard Operating Procedures and Guidelines of the HR
  Department.
• Regularly
  monitor the use of office supplies and equipment.
• Maintain
  a clean reception area at all times.
• Perform
  any other duties as may be required.

• Well
  maintained and managed front desk reception area.
• All
  incoming and outgoing communication handled with maximum efficiency and
  professionalism and in a timely manner.
• Reception
  security measures adhered to for all guests/visitors coming in and out of
  the Authority according to the HR Manual.
• Professional
  administrative support provided to all staff. 

• The
  ideal candidate for the Financial Intelligence Authority (FIA)
  Front Desk Receptionist job placement should hold a Diploma in Business
  Administration /Customer Relations or Certificate in Receptionist studies,
  Office Management, Records Management or any other related field.
• A
  minimum of three years’ demonstrated work experience in a
  Receptionist position /Administrative role, or any other related field
  working in a private or public organisation.
• Broad
  knowledge and understanding of Authority’s vision, mission and objectives
  ;
• Approachable
  and demonstrates professionalism;
• Excellent
  written and verbal communication skills
• Exhibits
  professionalism and sound judgment;
• Excellent
  interpersonal skills;
• Good
  customer service skills;
• Adapts
  well in a new environment;
• Works
  well under pressure;
• Ability
  to multitask ;
• Good
  planning and organisational skills;
• Works
  well independently and as part of a team;
• Time
  and task management skills;
• Computer
  literacy skills
• Personal
  of high Integrity;
• Ability
  to handle sensitive information and maintain confidentiality.

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