Programme Officer- IT Support (RC) PEPFAR Grant Jobs – African Field Epidemiology Network (AFENET)

Organisation: African Field
Epidemiology Network (AFENET)
Duty Station:  Kampala, Uganda
Reports to: Application Team
Leader     
About Us:
The African Field Epidemiology Network (AFENET) is a not for profit,
networking alliance and service organization that brings together field
epidemiology training programs (FETPs) across Africa working side by side with
Ministries of Health, regional and international partners. AFENET works to
strengthen epidemiological and disease surveillance capabilities of African
countries that are critical to meeting the requirements of the Integrated
Disease Surveillance and Response (IDSR) strategy and the International Health
Regulations (IHR).
About PEPFAR Project:
AFENET was in April 2016 awarded a five-year cooperative agreement:
Strengthening the Uganda Ministry of Health Capacity to Execute its Essential
Public Health Functions through Provision of Technical Assistance and Public
Health Workforce Development and Institutional Capacity Building in the
Republic of Uganda, under PEPFAR.
Job Summary:   The
Programme Officer- IT Support (RC) will be tasked with monitoring and maintaining
the computer systems and networks of the organization. The incumbent will install
and configure computer systems, diagnose hardware/software faults and solve
technical and applications problems.
Key Duties and
Responsibilities:   
  • Tasked with installing and configuring
    computer hardware operating systems and applications;
  • Responsible for monitoring and maintaining
    computer systems and networks
  • Taking staff/clients through a series of
    actions, either face to face or over the telephone to help set up systems
    or resolve issues
  • Ensuring all staff are assigned official
    email addresses
  • Ensure that Ministry Website is maintained
    and updated
  • Troubleshooting system and network problems
    and diagnosing and solving hardware/software faults
  • Providing support, including procedural
    documentation and relevant reports  
  • Supporting the roll-out of new
    applications including cloud computing 
  • Responding within agreed time limits to
    call-outs
  • Prioritizing and managing many open cases at
    one time 
  • Building and strengthening a good working
    relationship with customers and other professionals colleagues
  • Conducting electrical safety checks on
    computer equipment
Qualifications, Skills and
Experience:  
  • The ideal candidate for the PEPFAR Project
    Programme Officer- IT Support (RC) job placement must hold a degree in
    Information Technology from a recognized University
  • Professional qualification in Microsoft,
    Cisco and CompTIA.
  • At least six (6) years of relevant working
    experience in a large organization
  • Technical knowledge of disaster management
    strategies and tools
  • Good team player, dependable with
    interpersonal and communication skills
How to Apply:
All suitably qualified candidates are encouraged to send their updated
resumes, application letters, and relevant documentation to: The Administration
& Human Resource Office, African Field Epidemiology Network (AFENET) via
Email to: sec@afenet.net
Deadline: 3rd February,
2017

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