The Ugandan Jobline

• Vet salary instructions
  received to ensure that they are in line with operations policies.
  Escalate payments that have discrepancies in following the FTOS policy to
  the team leader- payments processing
• Process all failed
  payments (Including EFTS, RTGS and TTS) received over Integrator and
  ensure that they are forward to the next processing team in a timely
  manner.
• Capture work on the
  system (FCR) as required and in Sybrin acting in the capacity of branch
  maker or call over official as requested.
• Make certain that proper
  end of day reconciliations have been done i.e work received and work
  processed.
• Sort all outward SWIFT
  messages automatically printed and ensure that there is a robust filing
  system in place for reference and provision of customer advices.
• Act as back up for RTGS
  and SWIFT processing in case off shore team is unable to do the same.
• Call over work processed
  on the previous day to ensure that any errors are identified and corrected
  in a timely manner.
• Maintain an Error log and
  ensure timely resolution of any issues identified
• When performing the RMU
  role in I & W, Monitor the RMU queue in Sybrin to ensure that there is
  timely flow of work, compile MI on errors and receipt of physical TTs and
  RTGS scanned from branches. Also carry out daily fraud checks on hard
  copies of payment instructions scanned through I & W to ensure that
  document scanned is the same as physical copy.
• When acting in position
  of records management champion, maintain the sections data sheet for
  documents off and on site both in hard and soft copy. Ensure that proper
  filing is in place for documents on site and that access to records is
  restricted.

• Generate daily MI in
  order to identify any performance gaps.
• Actively participate in
  snap checks as assigned by team manager
• Ensure prompt response to
  both internal and external customer queries

• The ideal Barclays
  candidate should hold a good bachelor’s degree in any related discipline
• At least two years of business experience or experience leading a team
• Exceptional personal and
  team organisation skills.
• Excellent communication
  skills.
• Excellent interpersonal,
  team working and relationship skills.
• Good coaching and
  counselling skills.
• Good numerical skills.
• Quality conscious.
• Excellent Keyboarding /
  PC skills.
• Good working knowledge and
  accreditation in FTOS policy

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