3 Customer Service Jobs – Field Officers at Compuscan

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Organization: Compuscan
Duty Station: Kampala, Uganda
Job Ref: UFO AA 03

About Compuscan CRB:
Compuscan CRB is an international credit bureau organisation providing credit risk services to the financial sector in Uganda under license by Bank of Uganda.

Job Summary: The Field
Officer will provide customer service, training and onsite support of branches
on the CRB. The incumbent will be responsible for installing software,
supporting software, client relations, trouble shooting and training in CRB
services.
Qualifications, Skills and
Experience:  
  • The ideal candidate must hold a Commercial
    degree or equivalent, higher qualifications will be an advantage
  • At least three years of proven training
    and support experience
  • The successful applicant should have at
    least three years proven experience in a field-based customer service and
    support role with a solid financial background, and must be able to
    demonstrate a complete understanding of technical proficiency in
    installing software and training users on how to maximize the benefits of
    the package.
  • Strong financial background
  • Previous working experience with a BOU
    regulated lending institution will be an advantage
  • Contactable and current references
  • Demonstrated proficiency in technology
  • A large component of this job will require
    travelling and staying over in up country towns.
  • Skills: Financial Services
    Training, Customer Service and Technical

How to Apply:
All interested and suitably qualified candidates should send their updated CVs (concise and not more than 4 pages) via E-mail only to: careers@compuscan.co.ug and with the subject line “UFO AA 03. “

Deadline: 24th February, 2017

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