Customer Service Jobs – Service Attendant at Sameer Africa Limited

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Job Title:     Service Attendant
Organisation:  Sameer Africa Limited
Duty Station:  Kampala, Uganda
About US:
Sameer Africa Limited, under the name Firestone East Africa (1969)
Limited, was established in Kenya in 1969 by Firestone Tyre and Rubber Company
of the USA and the Government Kenya to produce tyres for the East African
market. It is now a leading manufacturer and provider of tyres and tyre
solutions with offices in Uganda and the COMESA region.
Job Summary: The Service
Attendant will mainly ensure customer satisfaction by providing advice and
service in tyre solutions at the Yana Tyre Centres (YTCs).
Key Duties and
Responsibilities:  
  • In
    charge of inspecting and identifying the tyre requirements of the customer
  • Changing,
    fitting, balancing and aligning tyres and wheels as per the YTC’s
    stipulated guidelines
  • Providing
    tips on tyre care and maintenance
  • Ensuring
    proper handling and maintenance of YTC tools and equipments as per machine
    operation manuals
  • Tasked
    with observing work place occupational safety and health procedures
  • Sending
    customer and product feedback
  • Perform
    any other duties as assigned from time to time by management
Qualifications, Skills and
Experience: 
  • The
    ideal candidate must hold both O and A’ Level certificates.
  • A
    diploma in Automobile engineering
  • Possess
    a certificate in Automobile or Mechanics with two years’ experience
  • Excellent
    communication skills
  • Excellent
    customer handling skills
  • Working
    knowledge on use of tyre tools and equipments
  • Knowledge
    in tyres and tubes will be an added advantage
How to Apply:
All suitably qualified and interested candidates should send their
applications and detailed CV’s to the following email address:
vacancies@sameerafrica.com. Please kindly indicate your telephone contacts,
names and contacts of three referees, one of which should be a current or
previous employer. Also indicate current and expected remuneration. The
position title should clearly be indicated as the subject of the application.
Deadline:  7th April 2017
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