The Ugandan Jobline

• Provide IT support and helpdesk services
  in a Google (GApps / G Suite) productivity environment.
• The incumbent will also design and
  implement innovative improvements to business processes, systems,
  technology, and work flows, as well as explore ways to use mobile
  solutions to achieve objectives
• Create and apply structured change management
  approach and methodology for the adoption of the MyUSAID platform through
  training, individual assistance, support to teams and offices, and
  leadership to the IT section.
• Manage the transfer of files and documents
  to MyUSAID and transition clearances, communications, and utilization of
  this platform.
• The jobholder will improve methods of
  capturing, processing, and reporting data and fostering collaboration.
• Improve USAID/Tanzania’s ability to
  function in a more mobile and remote manner through telework, use of
  offsite locations, and utilization of wireless capability within the USAID
  building.
• Increase the use of emerging technology
  tools, applications, and equipment by filling gaps in knowledge and
  competencies.
• Support telework through data collection
  and IT trouble shooting and promote the increased use of wireless and
  remote access devices.
• Work closely with various groups within
  USAID/Tanzania to identify areas for improvement and design, implement
  business systems and procedures to streamline workflows and maximize
  efficiency and guide the USAID/Tanzania’s iChampions group to experiment
  with innovative solutions and increase staff proficiency and confidence in
  technology-based initiatives.
• Provide coaching and technical expertise
  to the EXO/IT team to foster excellent customer service and responsiveness
  to various IT needs of the Mission.

• The ideal candidate for the USAID Project
  IT and Innovation Specialist career placement must hold a Bachelor’s
  degree in Information Technology or relevant subject area.
• At least five years of applicable
  experience in providing technological support to US government or
  International Development Organization; experience working with USAID
  preferred.
• Previous exposure and experience providing
  IT analysis and advice on programs in relevance to government agencies or
  international organizations preferred.
• Previous experience working with MyUSAID,
  TIBBR strongly preferred
• US Citizen.

Related Jobs