The Ugandan Jobline

• Ascertain
  that all relevant documentation required for Institutional Banking
  accounts is obtained.
• Ensure
  all bank interest charges/waivers and other set Institutional Banking
  parameters are duly implemented in the system.
• Ensure
  no relationship lapses on assigned accounts.
• Support
  client confidence through solid delivery of expected benefits such as
  cost-efficient finance, improved efficiency of financial administration
  and reliability of required service standards support client
  confidence.
• Support
  in the development/deepening of existing business relationships and
  increase profitability/customer wallet size.
• Ensure
  24 hour maximum turnaround time in resolving customer queries and issues.

• The
  jobholder will grow Institutional Banking customer base and business
  volumes as per agreed targets.
• Generate
  and improve profitability on a portfolio of new customer relations.
• Cross
  sell Bank products and services.
• Ensure
  that applied credit interest rates are minimal or managed within
  guidelines and limits set by the Bank and in adherence to regulatory
  requirements.

• Develop
  an intimate understanding of the client and their industry/business,
  analyse their modus operandi, management practices, judgement of
  various influential decision makers and market conditions affecting the
  long-term viability of the company/institution and its sector.
• In-depth
  understanding of financial service trends and Institutional Banking
  practice both nationally and internationally.
• Identify
  barriers to business growth and sustainability that emanate from service
  dissatisfaction and competition from other service and product providers
  (market intelligence).
• Awareness
  and intimate understanding of the activities of the traditional and
  non-traditional competitors and the impact on our Institutional Banking
  client relationships.

• Familiarize
  one-self with all the Bank products and services.
• Ensure
  departmental meeting attendance.
• Regularly
  review performance against agreed objectives.
• The
  incumbent will identify skills gaps and bring them to the supervisors’
  attention.
• Maintain
  consistent and cohesive team work with colleagues within the
  department and bank wide.

• The ideal candidate for the NC Bank
  Relationship Manager Institutional Banking job opportunity must hold a
  good Commerce degree or
  equivalent.
• Possession
  of an MBA would be an added advantage.
• Professional Qualifications: Associate of the Uganda Institute of
  Bankers (UIB), Associate of the Chartered Institute of Bankers
  (ACIB) will be an added advantage.
• At least three years’ experience in main-stream banking operations/service
  delivery.
• A
  minimum of two years’ experience in sales/marketing of financial products
  and services, preferably Institutional Banking.
• Financial
  analysis skills
• Analytical
  business and investment appraisal Skills
• Good
  technology skills
• Industry
  knowledge
• Goal-driven
  and results oriented
• Personal
  Ethics
• Excellent
  communication skills
• Good
  interpersonal skills
• Proactive
  Initiator
• High
  level of energy

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