Front Desk Officer Job Careers – National Housing and Construction Company Limited (NHCC)

Job Title:     Front Desk Officer
Organization: National
Housing and Construction Company Limited (NHCC)
Duty Station: Kampala,
Uganda
Reports to: Head Human
Resource & Administration
About NHCC:
National Housing and Construction Company Limited (NHCC) was founded in
1964 and is a Ugandan construction and real estate management company, partly
owned by the Uganda Government. The Company’s mandate is to increase the
housing stock in the country, rehabilitate the housing industry and encourage
Ugandans to own homes in an organized environment.
Job Summary: The Front Desk
Officer will carry out front office management in order to enhance the
corporate image of the Company, in accordance with established policies and
procedures.
Key Duties and
Responsibilities:  
  • Ensure that all visitors get approval from
    the respective officers they intend to visit, in accordance with Company
    policy, in order to minimize interruption of work.
  • Direct all visitors to respective offices
    as requested.
  • Receive letters, documents and parcels on
    behalf of their addressees and formally acknowledge receipt thereof, in
    accordance with Company policy.
  • Receive and direct external calls
    terminated on the switchboard to respective managers and staff.
  • Take and deliver messages as and when
    necessary or required.
  • The incumbent will answer customer
    queries, as well as respond to calls from customers on NHCCL products, as
    the first sales point.
  • Distribute marketing materials to visitors
    as requested.
  • At all times, maintain a high-class
    positive corporate image to all people she/he interfaces with.
  • Keep an attractive, neat and clean front
    desk area
  • Ensure that security checks are adhered to
    by all people coming in and report any suspecting persons/items.
  • Perform any other duties as may be
    assigned by relevant authority from time to time.
Qualifications, Skills and
Experience:
  • The ideal candidate for the Front Desk
    Officer job opportunity must hold a good Degree in Business or Secretarial
    Studies, or a closely related and relevant discipline, from a recognized
    University. In addition, a Diploma, or equivalent, in Front Office
    Management, or a related field, from a recognized Institution, shall be an
    added advantage.
  • At least three years’ experience as a
    Front Desk Officer, Receptionist, or in a similar position, in a large,
    busy and reputable organization.
  • Proven knowledge and skills in computer
    use (especially application of Word, Excel and PowerPoint), as well as
    good knowledge and skills in operation of electronic switchboard systems,
    are a must.
  • Hospitable and possesses good public
    relations, time management and stress management skills.
  • Proven negotiation and communication
    skills.
  • Results-oriented, customer-focused,
    friendly and pleasant.
  • Proven good record-keeping and reporting
    abilities.
  • Interpersonal and human relations skills,
    as well as a team-player.
  • Analytical and problem solving skills.
  • Good coordination and networking skills.
  • Honesty, ethics and integrity.
  • A confident, articulate, respectful,
    helpful and reliable personality.
  • Ability to work effectively for long hours
    and with minimal supervision.
  • Excellent command of spoken and written
    English.
  • Age: Below 40 years
How to Apply:
All interested candidates are encouraged to send their applications
clearly marked “Application for the position of Front Desk Officer and
accompanied by detailed Curriculum Vitae, copies of testimonials & three
professional referees should be addressed to;
The Chief Human Resource Officer,
Plot 5, 7th Street, Industrial Area,
P.O. Box 659, Kampala, Uganda.
Or
Email to: info@nhcc.co.ug
Deadline: 13th June
2017 by 4:00 pm
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