Embassy Admin Jobs – Community Liaison Officer at British High Commission (BHC)

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Job Title:        Community Liaison Officer (CLO)
Organization: British High
Commission (BHC)
Duty Station: Kampala,
Uganda
Office Notice No.: 05/17 KPL
Starting Monthly Salary: UGX
1636 638.39
About US:
The British High Commission is the diplomatic liaison office that aims
to develop and maintain close bilateral relations with Uganda, in accordance
with British government policies. The British High Commission is responsible
for the political relationship between the UK and Uganda, and we provide advice
and guidance on political and governance issues. BHC provides assistance and
documentary services to British nationals in Uganda. The UK Trade and
Investment Section provides assistance to both British and Ugandan businesses.
Job Summary: The Community
Liaison Officer will work closely with Post Management in Kampala for the
well-being of all staff at Post, with primary function as advocate for and
provision of support to UK-based staff and families (all Government
Departments) on family and community issues, principally in the areas of
information gathering, welfare and communication. This role would suit someone
with experience of living overseas with a diplomatic mission.  It is flexible, fun and offers possibilities
for personal development.  As the first person
that many diplomats and their partners have contact with at the High
Commission, the CLO is in many ways the face of the office.  It is your role to settle people into life in
Kampala, help them to navigate a new country and meet their own needs.  You will also play a vital role in the
overall life of the BHC. The successful candidate will be good at relating to a
range of people, diligent in helping people when asked and offering when not,
and customer service focussed.  The role
is well suited for someone looking for a flexible working pattern and friendly
work environment.

Key Duties and
Responsibilities:   
  • Information gathering for UK-based
    officers and their spouses/partners and families. To include information
    primarily on spouse/partner employment at Post; children’s education
    (through completion of separate HR School and Nursery Information Sheets
    of authorised schools at Post); medical facilities (including coordinating
    visits by the Regional Medical Officer); local employment or training
    opportunities for spouses/partners; single officer and foreign born
    spouse/partner issues; recreational facilities; social matters; and
    completion of DSFA Spouse and Partner Annual Employment Reports as well as
    cost of living surveys.
  • Welfare at Post: Provision of formal and
    informal support to officers and families on arrival and throughout their
    posting. Welcoming all staff on posting/temporary duty/flexible deployment
    and accompanying families to ensure as smooth an integration as possible
    into the life of the Post community; following up to check that the settling
    in process is working; being a source of referral and support where
    questions, problems and difficulties arise; providing short Post community
    induction. This will include management of the domestic equipment float in
    liaison with the Estates Officer.
  • Advocate for UK-based staff and families
    in addressing issues of importance with Post Management, including as
    their representative on Post Joint Management Boards,
    evacuation/contingency planning and housing committees, and as the chief
    link between Post and the DSFA in London.
  • Tasked with communicating effectively on
    community and social matters across Post to all staff. The incumbent
    should update CLO news and information on notice boards.
  • Information management of Post Welcome
    Pack, CLO homepage on Post’s Intranet/SharePoint site, input to update and
    review of Post Report and Fact Sheet.
Qualifications, Skills and
Experience:
  • The ideal candidate for the British High
    Commission (BHC) Community Liaison Officer (CLO)  job opportunity should hold a
    Bachelors/First degree in a relevant field
  • Excellent communication and interpersonal
    skills; strong IT skills; the ability to act with discretion and be
    adaptable.
  • Skilled and experienced in Changing and
    Improving, Leading and Communicating, Collaborating and Partnering,
    Managing a Quality Service
How to Apply:
All suitably qualified and interested candidates who wish to join the
British High Commission in the aforementioned capacity should apply by clicking
on the link below.
Deadline: 22nd June 2017
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