The Ugandan Jobline

 

Job Title:    LMMS Systems Technical
Officer

Organisation: World
Vision International

Duty Station: Kampala,
Uganda

Reports to: Evidence & Learning Manager

 

About US:

World Vision Uganda
is a Christian Relief, Development and Advocacy Non-Government Organization
dedicated to working with children, families and communities to overcome
poverty and injustice. We currently work in over 41 districts in Uganda. World
Vision is committed to the protection of children and we will not employ people
whose background is not suitable for working with children. All employment is
conditioned upon the successful completion of all applicable background checks,
including criminal record checks where possible. “Our Vision for every child,
Life in all its fullness.  Our prayer for every Heart, the will to
make it so.”

 

Job Summary:   The LMMS Systems Technical Officer is
responsible for leading field-based IT operations pertaining to the Last Mile
Mobile Solutions (LMMS) technology. This includes leading the LMMS System
deployment as it relates to cash transfer and related projects, systems
installations, trainings, building capacity within the national office to run
LMMS system. He/she will be responsible for ensuring proper functioning of LMMS
in beneficiary registration, enrolment, household updates and distribution
activities within the national office. In addition to running the LMMS
technology, she/he will set up new distribution projects and assist in
generating LMMS reports, integration of KOBO for PDM and development of
relevant dashboards. This position will also require delivering systems
maintenance and testing, soliciting client user requirements, and assisting
with new/upgraded system installations. The LMMS Technical specialist is
expected to work closely with the Evidence and Learning Manager to ensure the
timely and efficient use of this technology within the national office.

 

Key Duties and Responsibilities:  

LMMS Deployments
Technical Support and Configuration.

·       
Installation
of LMMS applications on all equipment (laptops/servers and mobile devices).

·       
Be the
first point of contact and day-to-day technical support to LMMS end users.

·       
Customizing
windows profiles and configuring wireless networks between mobile devices and
roaming servers

·       
Resolve
wireless connectivity challenges between mobile devices and Central servers in
field operations as well as build local capacity to understand the causes and
how best to resolve.

·       
Introduce
data backup policy and ensure all field data collected are securely stored and
protected against unauthorized use (password protected).

·       
Install,
configure and manage WVU LMMS master server and any roaming servers for field
use.

·       
Install
and configure LMMS phones for offline data collection.

·       
Develop
customized dash boards through data mining techniques to generate reports that
inform programming and operations.

End Use &
Technical Staff Training

·       
Ensure
proper functioning of LMMS in beneficiary registration, enrolment, household
updates and distribution activities.

·       
Identify
appropriate training methodologies and assist in delivery of such training to
project staff and other end users on the use and leverage of the LMMS software
applications on beneficiary registration, distributions and reporting.

·       
Leads
capacity development with field end users of the system and leads regular
technical training events online when new system releases are made available.

Coordination and
Collaboration Responsibilities

·       
Take
lead on consolidation and generating of reports from LMMS in order to produce
major reports to share with other stakeholders.

·       
Work
closely with the global LMMS Support personnel in all aspects of the technology
readiness and rollout, in addition to providing feedback to, and receiving
technical instructions from, the Field based System Support and Developer
Officers on LMMS upgrades, maintenance and new developments

·       
Monitor
day to day progress of LMMS in beneficiary registration, enrolment, household
updates and distribution activities.

·       
Liaise
with users to develop appropriate change requests

·       
Accountability,
Backup, Data Security and supporting other program processes

·       
Promote
the use of LMMS systems for monitoring and accountability

·       
Regularly
review performances of LMMS solutions for better service delivery

·       
Participate
in all others key programming business processes in the programs

·       
Monitor
and maintain the Security of data and systems resources.

·       
Provide
support and guidance on implementation of LMMS

 

Qualifications, Skills and Experience:

·       
The
ideal applicant for the World Vision LMMS Systems Technical Officer job
must hold a Bachelor’s Degree in Information Technology, Computer Science, Monitoring
and Evaluation, Statistics or relevant field

·       
Advanced
degree in Project Planning & Management or IT is an added advantage

·       
At least
three years of working experience in humanitarian organization.

·       
Prior
knowledge of LMMS, Master Card Aid, WFP SCOPE or other humanitarian digital
system is preferred.

·       
Good
working knowledge of (System Services, installing and uninstalling software,
creating user groups and setting)

·       
Solid
networking skills – able to set up, securing and administer wireless ad-hoc
peer-to-peer networks. Ability to isolate and troubleshoot network connectivity
difficulties accordingly and through running IP configuration tools, resetting
wireless

·       
Knowledgeable
of Relational Database Management and Systems – exposure to MySQL highly
desirable, including the use of database management tools (such as MySQL Query
Browser and Administrator).

·       
Comfortable
with the Windows Operating system. Comfortable learning new software (from a
user perspective).

·       
Active
use of mobile technologies (Android tablets or phones).

·       
Must
have strong analytical, problem solving and organizational skills with an
attention to details

·       
Very
comfortable supporting end-users.

·       
Good
written and oral communication skills; strong communication skills to interact
with all levels of staff.

·       
Work
with software developers and software partners in new systems development

 

How to Apply:

All suitably
qualified candidates are encouraged to submit your application and complete
Curriculum Vitae by applying online through visiting World Vision International’s
e-recruitment jobs portal at the web link below.

 

Click
Here

 

Deadline: 29^th November 2020

 

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