The Ugandan Jobline

• Assist the office in implementing set
  standards for applications that meets the needs of the users and supports
  the overall Information and Communication Technology.
• Keenly monitor and maintain the LAN,
  Network Servers, Routers, Printers, LAN Points, Switches, Patch panels,
  Access points, HF and VHF bases, HF and VHF relay stations, Satellite
  Modem to prevent faults occurring.
• Carry out missions for new installations
  and routine maintenance tours of ICT equipments.
• Ensure that ICT problem recovery is done
  as quickly as possible and make regular system back-ups.
• Provide support in the installation of the
  software packages, basic repair/maintenance of computer hardware, HF and
  VHF equipment.
• Mentor and train UNHCR staff on email
  system, utilization of VHF handhelds, telephone system. – Add and remove
  users from the Networks.
• Maintain the inventory of ICT equipment
  and keep track of movements of ICT equipment.
• Draft mails and memoranda on ICT matters.
• Provide support in the drafting of
  technical documentation on radio equipment operating procedures
• Certify invoices and delivery notes and
  pass for payment.
• Evaluate needs for upgrading and
  eventually replacing ICT equipment in the field, to meet with UNHCR
  standards.
• The jobholder will select the most
  efficient and economic means for the transmission of messages, taking into
  consideration the nature and priority of communications to be transmitted.
  
• Carry out administrative duties, within
  the area of competence as assigned.
• Perform any other duties as required.

• IT and Telecoms incidents are resolved.
• The required/requested technical support
  is provided in a professional manner.
• The network (LAN) is properly maintained.

• The ideal candidate for the United Nations
  UNHCR Senior ICT Assistant career opportunity should have completed
  secondary school or equivalent technical school with training/certificate
  in Telecommunication and Information Technology.
• At least five years’ experience in the ICT
  field;
• Fluency in English and working knowledge
  of another relevant UN language or local language (as applicable in the
  duty station).
• Excellent knowledge of computer software
  and database applications.
• Good computer skills (MS Office, including
  Excel, Word, PowerPoint, Access).
• Excellent communication skills (written
  and oral).
• Technical knowledge of information
  technology is desired
• Possession of a Certificate in LAN
  operation is an added advantage
• Ability to work as part of a team but also
  independently, in a multi-cultural environment.
• Knowledge of the UN system is desired
• Ability to work in remote areas.

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