The Ugandan Jobline

• The incumbent interacts with the ICCPP
  participants within the framework of approved case management plans and
  under specific instructions by the Associate Team Leader and Senior Field
  Case Management Assistant;
• Offers psychosocial and other practical
  assistance to the ICCPP participants with the view of contributing to
  their efforts to obtain self-sustainability and non-dependence on VWS
  assistance as soon as practicable. Monitors the progress of the ICCPP
  participants and reports to the Associate Team Leader respectively;
• Executes protection operations relating to
  threat and risk assessment missions, movement of witnesses for testimony,
  organisation of video-link testimony, extraction of ICCPP participants and
  their transfer to third States and administers the initial response system
  in the field;
• Takes part in, acts as a resource and
  executes tasks in connection to VWS operations in the field across various
  cases and situations;
• Provides psychosocial and other practical
  support to testifying witnesses and assists where required with any
  administrative or logistical tasks in respect of their appearance in
  Court. Implements the court room familiarisation protocol, monitors the wellbeing
  of witnesses during testimony and provides in-court assistance under the
  guidance of the Associate Welfare Officer;
• Imports data to the witness management
  database and ensures the completeness of record in respect of ICCPP
  participants and testifying witnesses;
• Protects the safety, physical and
  psychological wellbeing, dignity and privacy of all victims and witnesses,
  with regard to all relevant factors, including age, health, and nature of
  the crime, in particular, but not limited to, where the crime involves
  sexual or gender violence or violence against children;
• Maintains confidentiality at all times,
  respect the interests of the witness, and act impartially when cooperating
  with all parties;
• Performs any other duties as required.

• The ideal candidate for the International
  Criminal Court (ICC) Field Case Management Assistant job opportunity
  should hold a Diploma
• At least six years of progressively
  responsible relevant experience in assistance to victims and witnesses or
  protection schemes within court or law enforcement structures, in a
  national or international witness protection programme or other relevant
  entity. An advanced or a first-level university degree may be considered
  as a substitute for two years’ working experience only to determine
  eligibility;
• Operational experience in a national or
  international witness protection programme, law enforcement or security
  structure or other relevant framework is required;
• Previous experience in working with
  victims of sexual violence, children, the elderly and the disabled is
  desirable;
• Prior exposure and experience in executing
  protection operations in demanding circumstances is desirable;
• Surveillance and counter surveillance
  skills and experience are desirable;
• Work experience in a conflict or post
  conflict context is desirable.
• Broad knowledge and understanding of
  witness protection and support operations;
• Advanced interpersonal, negotiation and
  organisational skills;
• Ability to deal effectively with victims
  and witnesses in stressful situations, particularly with those who have
  suffered trauma;
• Ability to work with persons from a wide
  range of ethnic and cultural backgrounds;
• Ability to maintain both internal and
  external relationships at operational level in matters relevant to the
  victims/witnesses protection, support and other assistance;
• Cultural and gender sensitivity;
• Ability to work and operate in a
  multicultural environment;
• Absolute integrity, tact, sensitivity,
  discretion and good judgment, including particular sensitivity to the
  needs of victims of sexual violence, children, the elderly and the
  disabled;
• Knowledge of the legal framework of the
  Court;
• Well-developed written and verbal
  communication skills with a keen attention to details.
• Knowledge of Languages: Proficiency
  in the working language of the Court, English or French, as applicable to
  the duty station is essential. Knowledge of the other is desirable.
  Knowledge of another official language of the Court (Arabic, Chinese,
  Russian and Spanish) is an asset. Knowledge of local languages is
  considered an asset.

• Acts consistently in accordance with the
  mission and values of the Organisation;
• Maintains confidentiality, acts with
  integrity and shows respect for diversity;
• Shows commitment to the organisation;
• Presents a positive image of the
  organisation during external discussions.

• Applies professional and technical
  expertise;
• Stays abreast with organisational issues;
• Produces workable solutions to a range of
  problems;

• Listens, consults and communicates
  proactively;
• Handles disagreements with tact and
  diplomacy;
• Recognises and rewards the contribution of
  others;

• Identifies development strategies needed
  to achieve work and career goals and makes use of developmental or
  training opportunities;
• Learns from successes and failures;
• Seeks feedback and gives feedback to
  others to increase organisational effectiveness;
• Seeks opportunities for improvement of
  work;
• Has an open mind and contributes to
  innovation.

• Adapts to changing circumstances;
• Deals with ambiguity, making positive use
  of the opportunities it presents;
• Plans activities and projects well in
  advance and takes account of possible changing circumstances;
• Manages time effectively.

• Expresses opinions, information and key
  points of an argument clearly;
• Handles contacts with diplomacy and tact;
• Communicates in a transparent and open way
  with internal and external contacts while complying with confidentiality
  requirements.

• Accepts and tackles demanding goals with
  enthusiasm;
• Keeps to agreements with others;
• Focuses on client needs;
• Takes responsibility for actions, projects
  and people;
• Monitors and maintains quality and
  productivity

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