The Ugandan Jobline

• Tasked
  with identifying potential contacts amongst the target group (e.g. from
  referrals, newspaper reports, personal contacts) and initiating
  meetings
• Seeking
  to understand customer needs in a way that is responsive to individual
  customer requirements
• At
  all times, the incumbent will be treating customers with respect and
  warmth according to best practices in customer service.
• Consistently
  meet or exceed sales targets set for the role of Sales Executive as
  outlined by the sales manager on a monthly basis
• Send
  regular updates on performance during weekly sales and marketing team
  meetings
• Seek
  feedback and advice from the Sales and Marketing Manager to ensure
  targets are met
• Share
  knowledge on how to secure new business and leads with the rest of the
  sales and marketing team as and when required to promote the professional
  development of the entire team
• Support
  customers in making buying decisions and to explain product
  benefits in an accurate and appealing manner
• Work
  closely with the provisioning team to gather terms of reference for
  prospective customer builds and liaising with relevant sales and customer
  contacts to carry out detailed surveys that will facilitate generation of
  accurate quotes and expected lead times for swift service turn up
• Closely
  follow up with contractors/sub-contractors on phone, email and carry out
  physical on-site inspections to ensure that work orders for fiber
  builds are carried out as per specification and within the stipulated
  project completion lead time.
• Assimilate
  and apply knowledge on the integration (reviewing, inspecting and testing)
  of third party customer equipment into ROKE Telkom’s product line
  including such as switches, routers and servers, and training customers on
  system usage.

• The ideal candidate for the Roke Telkom
  Sales and Technical Engineer job opportunity must hold a Bachelor’s degree in Marketing or Business
  Administration or a University degree (BSc) Computer Science or
  Telecommunications Engineering from a recognized university
• One to two years of progressively
  responsible experience in a sales or technical position
• Previous
  experience within a telecommunications environment is an added advantage
• Excellent negotiation skills
• Extremely
  proactive – self starter.
• Excellent
  interpersonal and communication skills;
• Excellent
  problem solving and analytical skills;
• Keen
  attention to detail and multitasking ability;
• Result-
  and team-oriented, honest and of high integrity; and
• Ability
  to work with minimum supervision.

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