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Job Title:    Branch Manager (4 Job
Placements)

Organization:  DFCU
Bank

Duty Station:  
In any of the dfcu Bank branch locations. Uganda

Reports to: Regional Manager

 

About US:

DFCU Bank is a fast
growing commercial bank offering a variety of innovative products and services.
DFCU Limited was started by the Commonwealth Development Corporation (CDC) of
the United Kingdom and the Government of Uganda through the Uganda Development
Corporation (UDC) under the name of Development Finance Company of Uganda
Limited. Later restructuring brought in DEG (of Germany) and International
Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25%
stake in the company. Its objective was to support long-term development
projects whose financing needs and risk did not appeal to the then existing
financial commercial lending institutions.

 

Job Summary: Reporting
to the Regional Manager, the role holder will be responsible for growing the
assets and liabilities business of the Branch, as per defined budgets and
managing costs so as to maximize the profitability of the Branch while handling
and overseeing all operational and human resource aspects of the branch.

 

Key Duties and Responsibilities:  

·       
Drive
assets and liabilities growth in the branch to be able to meet set work plans
and all branch objectives.

·       
Drive a
sales culture in the Branch for all staff and ensure product training is
conducted so staff can ably sell all the Bank products.

·       
Regular
customer visits and communication to acquire or maintain key relationships.

·       
To
inculcate a cost awareness culture among the team by setting cost management
standards and guidelines and following up to ensure that there is no wastage,
monitor all expenses and ensure all costs are within the set budget.

·       
To grow
the loan portfolio by selling all the bank products as per the set targets and
by ensuring that loan applications are processed efficaciously, speedily and in
line with set credit guidelines.

·       
Grow the
agent network and drive the migration of customers to the agent channel.

·       
To
manage the loan portfolio and recover bad loans to achieve the set NPA and PAR
levels.

·       
Staff
scheduling and planning so as to ensure the continuous availability of quality
staff at the branch through effective succession planning, cross training, and
leave planning.

·       
Lead,
coach, train and manage the performance of branch staff; initiate disciplinary
action for disciplinary matters at the branch and escalate cases of gross
misconduct as stipulated in policy.

·       
Put in
place plans for proper leave management and proper succession planning for
business continuity.

·       
Identify
and recommend CSR activities around the Branch local Catchment area to improve
on the quality of lives of the people in our Communities and also invest and
enhance Brand visibility.

·       
Drive a
service culture within the Branch and enforce customer experience standards in
the Branch, monitor customer satisfaction and ensure prompt resolution of
customer complaints.

·       
Oversee
the overall operations of the branch and ensure that all branch activities
comply with the laid down processes and procedures, operating risks are
minimized, best practice standards achieved, and Branch attains acceptable
Audit and risk ratings.

·       
Ensure
that all documentation and transactions are in line with local and regulatory
anti-money laundering and KYC requirements.

 

Qualifications, Skills and Experience:

·       
The
ideal candidate for the DFCU Bank Branch Manager job must hold a Bachelor’s
Degree.

·       
Professional
qualification in Banking i.e. ACIB, Credit Certification.

·       
Strong
relationship management and selling skills.

·       
Knowledge
of the bank’s laid down policies and procedures relating to all areas under
control.

·       
Knowledge
of bank products and services.

·       
Knowledge
of socio-political and economic dynamics affecting the local market.

·       
Knowledge
of the code of Banking practices.

·       
Knowledge
of Branch accounting and transactional procedures, systems, and processes.

·       
A Banker
with 4 years’ experience, and at least 2 years in a supervisory position.

·       
Experience
in managing a diverse range of people and activities.

·       
Ability
to communicate clearly and effectively.

·       
Good
presentation and negotiation skills.

·       
People
management skills, including Team building, Motivation, and Team goal planning.

·       
Leadership
skills.

·       
Decision
making and problem-solving skills.

·       
Analytical
skills.

·       
Change
management skills.

·       
Ability
to multitask.

 

How to Apply:

All suitably
qualified and interested candidates are encouraged to
send applications with detailed CV’s including present
position and copies of relevant professional/academic certificates (University
Transcript, O and A level) to the email address indicated below;
Vacanciesbank@dfcugroup.com

 

Deadline: 4^th December 2020

 

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