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• Administrative duties which include staff
  attendance reports, salary calculations for casual employees, forms &
  documentation related to leave, sickness, absenteeism & other
  information required for the staff file.
• Handling of employees issues – this
  includes employees having problems whether personal or to do with work,
  problems with other staff members. The idea here is to be very open and
  welcoming to an employee so that he/she is free to see you regardless of
  the issue. You are a friend when need be and a HR manager when need be.
• Discipline – you must be strict but fair.
  Wrongful acts/behaviour must be acted on. Records of action taken must be
  recorded and stored in the employees file. Note that it is important that
  you do not gain the reputation of being a prison warden or a incumbent
  dictator. This shall simply drive you away from the company’s goal of
  harmony in the workplace. Appraisals also fall under this area. It is
  important to review an employee’s performance at least once a year.




• Proactively looking for signs of problems.
  Learn to poke your nose in every area of the company’s operations. It is
  your right after all. Do not feel that you are interfering in someone
  else’s business. Every department, every employee and every operation is
  your concern. Many times problems are not brought to you but noticed by
  being observant and curious. You must do this from day one.
• Tasked with the recruitment of new
  employees. All steps from advertising or selecting from existing
  applications, to interviewing, to recommending to drafting appointment
  letters and getting all other forms signed and back ground checks done.
  Many times, urgent recruitment is required. For example, in the case
  whereby the company has got a air conditioning project and technicians are
  needed or where stores needs extra loaders for a temporary period. Always
  have a database of the positions where urgent need can arise be present.
• Finding talent. The company is always on
  the lookout for that someone who has that amazing ability, talent and
  willingness. A list of potential candidates for various positions must
  always be ready and available should the need arise.
• Pay special attention to the Air
  Conditioning Division. This is where there are generally a lot of issues
  to resolve. Either there are conflicts or there is absenteeism which is
  causing hindrance to a project. Or there could be need for reallocation of
  technicians. Note that at Appliance World, whilst there are heads of
  department, you will be expected to be fully involved and fully know what
  is going on

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