The Ugandan Jobline

• Assist in the implementation of the IT
  division’s policies and procedures.
• Assist in the implementation of approved
  policies and procedures for data storage management and systems.
• Participate in the sizing, designing,
  building, and delivering data storage system platforms.
• Provide input in the development of
  information management lifecycle to achieve optimal mix of online, near
  online and offline data storage and quick user accessibility to the
  Storage Area Network and stored data.
• Assist in the development of a proactive
  maintenance cycle for data storage systems and automate preventive/routine
  maintenance on data storage systems with detailed scheduled maintenance
  reports.
• Maintain and update data storage systems.
• Perform data backup and ensure that
  backed-up data can be restored as required.
• Monitor data storage system performance
  and recommend adjustments to system parameters to ensure optimum
  performance and response time.
• Ensure optimization of system logs on the
  data storage systems and proactively advise on capacity issues.
• Keep system documentation updated at all
  times.
• Assist users in defining their storage
  needs.




• Automate storage interfaces and manual
  activities to improve user-independence and reduce system downtime.
• Assist in gathering requirements for
  additional storage requirements and provide support in the design and
  documentation of functional specifications for upgrades and expansions.
• Liaise with User Support team to ensure
  data storage incidents are resolved efficiently and in a timely manner in
  compliance with Service Level Agreements.
• Escalate incidents to third party vendors
  as required.
• Assist to manage vendors providing
  services to the end user support function and ensure that agreed SLAs are
  achieved.
• Liaise with relevant unit/ team/function
  in carrying out all relevant activities.
• Attend team/divisional/departmental
  meetings as required.
• Prepare/compile agreed periodic activity
  and performance reports for the attention of the Manager, IT Operations
  Support.
• Perform any other duties as assigned by
  the Manager, IT Operations Support.

• The ideal candidate for the Storage &
  Backup Engineer job opportunity should preferably hold a first degree or
  equivalent in a relevant discipline.
• Relevant certifications in relation to the
  job shall be of an advantage
• At least three years relevant work
  experience.
• Must have the working experience with
  Hitachi, HP and Huawei Ocean Store storages.
• Must have the working experience with
  NetBackup, OSB and DPM backup solutions.

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