The Ugandan Jobline

• Serves
  as the focal contact point for the bank’s SMEs portfolio of customers.
• Generate
  and convert the majority of leads into highly profitable clients.
• Acquire,
  retain customers and grow the existing portfolio thereby maximizing value.
• Manage
  the business relationship with the SME customers of the bank.
• Identify
  business opportunities to bring in product partners to sell multiple
  products (lending, transactional banking, trade and Forex) to clients.
• Maintain
  and build a portfolio of clients with an acceptable risk / reward ratio.
• Ensure
  that dose customer attention is given to provide a full array of financial
  solutions and services tailored to meet the growth needs and potential of
  the portfolio.
• Work
  closely with all stakeholders to ensure seamless service is offered to the
  customers.
• Identify
  cross-sell opportunities within the portfolio of customers to maximize the
  bank’s revenue.

• The
  ideal candidate for the Ecobank Relationship Manager Small & Medium
• Enterprises
  (SMEs) job opportunity must hold a Bachelor’s Degree in Commerce, Business
  Administration or any other related discipline.
• Five
  years’ experience with specific responsibility for SMEs sales management
  preferably with a financial institution.
• Sound
  knowledge of banking products, general banking laws and practices.
• Good
  analytical skills in financial statement analysis, competitor analysis and
  segmentation analysis.
• Excellent
  customer relationship management skills.
• Good
  personal presentation and communication skills.
• Excellent
  interpersonal and teamwork skills.
• Good
  negotiation and stakeholder management skills.
• Ability
  to work well under tight deadlines.

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