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Community Services Manager UNHCR Project Jobs – Humanitarian Initiative Just Relief Aid (HIJRA)
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Job Title: Community Services Manager
Organisation: Humanitarian Initiative Just Relief Aid
(HIJRA)
(HIJRA)
Funding Source: UNHCR
Duty Station: Uganda
Reports to: Field Program Coordinator
About US:
Humanitarian Initiative Just Relief Aid (HIJRA) is an international
African humanitarian and development organization that positively contributes
towards improving the living standards and conditions of those adversely
affected by disasters and conflict in the Horn, East & Central Africa by
implementing WASH, Health, Education, Livelihoods, Community service &
development and Protection programs in the region for a period of more than 20
years.
African humanitarian and development organization that positively contributes
towards improving the living standards and conditions of those adversely
affected by disasters and conflict in the Horn, East & Central Africa by
implementing WASH, Health, Education, Livelihoods, Community service &
development and Protection programs in the region for a period of more than 20
years.
About UNHCR Project:
HIJRA with funding from the UNHCR in Uganda is implementing a
multi-sectoral Program for refugees in Oruchinga settlement (Isingiro
district), Nakivale settlement (Isingiro district) and Nyakabande Transit
Center (Kisoro district).
multi-sectoral Program for refugees in Oruchinga settlement (Isingiro
district), Nakivale settlement (Isingiro district) and Nyakabande Transit
Center (Kisoro district).
Job Summary: The Community
Services Manager will work closely with the Reception Manager and Protection
Manager in applying and promoting a community development approach at the
Nakivale settlement camp.
Services Manager will work closely with the Reception Manager and Protection
Manager in applying and promoting a community development approach at the
Nakivale settlement camp.
Key Duties and Responsibilities:
Assist all HIJRA units and
partners in applying and promoting a community development approach in their
work by:
partners in applying and promoting a community development approach in their
work by:
- Carrying out regular participatory
assessments as part of multifunctional teams using a gender and age
perspective to fully understand the refugee population, their protection
concerns and priorities, and the resources available to achieve
self-management; - Working actively with the refugee
community in defining and seeking solutions to their problems, including
those of individuals and groups with specific needs, during all phases of
programming, with specific measures to involve women and children; - Liaising with, supporting and monitoring
partners in the implementation of activities for persons with specific
needs. - Identifying training needs among staff and
partners from different functional units and sectoral teams on the
community development approach, situation analysis and gender and age
mainstreaming; - Tasked with promoting outreach programs in
the refugee camps to strengthen the liaison and the relations with the
refugee community.
Support and monitor the Individual Cases Management System in the camps
by:
by:
- Supporting the case management Officer to
ensure that protection needs and risks faced by girls, boys, women and men
– including older refugees, people living with disabilities and other
individuals and groups with specific needs – are identified and addressed
in a timely and effective manner in all sectoral activities and budgets - Supporting provision of individual
counseling to refugees needing such assistance as well as ensure that
UNHCR has a sustained presence in communities within refugee camps through
field missions; - Supporting provision of inputs to the
development and monitoring (including reviewing statistics and reports) of
programs and budgets - Supporting provision of inputs to the
development of protection strategies and activities; and Initiating,
together with implementing and operational partners and the refugees and
local communities, specific activities to address the social, psychological,
cultural, health, organizational and livelihood concerns of refugee
communities, and supporting community initiatives in these areas
Additional Responsibilities:
- Mentor and supervise Community Officer and
Community Assistants - Identify Sector Priorities and contribute
to the general organization plans and Budgets inputs - Guide and take lead on Community AGD
assessments , profiling, needs and resources - Guide prompt identification and support to
the most vulnerable - Develop and strengthen community management
structures including mechanisms to ensure participation of all groups in
decision making - Guide Community Participation strategies
to encourage community self help - Establish Communication links with POCs,
partners and all stakeholders - Build capacity of the team and community
in identifying training and other needs and helping to organize practical
hands on training in community work - Coordinate with the Protection,
coordination team and other partners to implement key activities - Guide and Provide timely sector report
inputs
Key Result Areas:
- Participatory and community-based
structures and systems are in place to foster the on-going participation
of persons of concern to inform protection responses and solutions
throughout the operations management cycle. - Evolving, Age, Gender and Diversity (AGD)
sensitive analysis of community risks and capacities provides the
essential basis for all of HIJRA’s work. - The country operation has systems in place
to promote and undertake community-based protection activities which
address the social, cultural, and livelihood needs of populations of
concern. - Situation and statistics of different
target groups i.e. children, adolescents, youth, persons with special
needs, persons with disabilities, elderly persons, women and girls are
well captured and necessary interventions are undertaken. - Individual case management system is
strengthened and appropriate follow-ups are done by IPs according to needs
identified based on the outcomes of comprehensive vulnerability assessment
conducted. - Monthly reports and updated annual plan.
Qualifications, Skills and Experience:
- The ideal candidate for the HIJRA Community
Services Manager job placement should hold a Bachelor’s Degree in
Development studies, Social Sciences, Human Rights, Refugee Law or related
discipline - Four years of field experience and
practical working experience in related areas such as child protection,
gender, GBV, and community participation - Previous experience in working with
refugee populations - Experience working overseas in a
humanitarian context - Accountability: mature and responsible;
ability to operate in compliance with organizational rules and regulations - Commitment to continuous learning:
initiative and willingness to learn new skills and stay abreast of new developments
in area of expertise; ability to adapt to changes in work environment - Planning and organizing: effective
organizational and problem-solving skills and ability to manage a large
volume of work in an efficient and timely manner; ability to establish
priorities and to plan, coordinate and monitor (own) work; ability to work
under pressure, with conflicting deadlines, and to handle multiple
concurrent projects/activities; - Teamwork and respect for diversity:
ability to operate effectively across organizational boundaries; ability
to establish and maintain effective partnerships and harmonious working
relations in a multi-cultural, multi-ethnic environment with sensitivity
and respect for diversity and gender; - Communication: proven interpersonal
skills; good spoken and written communication skills, including ability to
prepare clear and concise reports; ability to conduct presentations,
articulate options and positions concisely; ability to make and defend
recommendations;
How to Apply:
All suitably qualified and interested candidates should send an
application letter and Curriculum Vitae including telephone and email contacts
of three referees including your current/most recent employer.
application letter and Curriculum Vitae including telephone and email contacts
of three referees including your current/most recent employer.
Application should be addressed to the:
Country Program Manager,
Humanitarian Initiative Just Relief Aid (HIJRA),
P.O. Box 37703, Kampala, Uganda.
Email to: vacancies.ug@hijra.or.ke. The subject line should read: “Community
Services Manager.”
Services Manager.”
Deadline: 24th January 2018
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