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Head Learning and Development Employment Opportunity – Stanbic Bank
Job Title: Head
Learning and Development
Learning and Development
Organisation: Stanbic
Bank
Bank
Duty Station:
Kampala, Uganda
Kampala, Uganda
About US:
Stanbic Bank Uganda Limited is
a subsidiary of Stanbic Africa Holdings Limited which is in turn owned by
Standard Bank Group Limited (“the Group”), Africa’s leading banking and financial
services group. The Standard Bank Group is the leading banking group focused on
emerging markets. It is the largest African banking group ranked by assets and
earnings. Stanbic Bank Uganda Limited is the largest bank in Uganda by assets
and market capitalization. It offers a full range of banking services through
two business units; Personal and Business Banking (PBB), and Corporate and
Investment Banking (CIB).
a subsidiary of Stanbic Africa Holdings Limited which is in turn owned by
Standard Bank Group Limited (“the Group”), Africa’s leading banking and financial
services group. The Standard Bank Group is the leading banking group focused on
emerging markets. It is the largest African banking group ranked by assets and
earnings. Stanbic Bank Uganda Limited is the largest bank in Uganda by assets
and market capitalization. It offers a full range of banking services through
two business units; Personal and Business Banking (PBB), and Corporate and
Investment Banking (CIB).
Job Summary: The Head
Learning and Development will understand the Learning and Development
requirements of Stanbic and changes in business processes, business planning or
business performance and to continually ensure support for maximum performance
as a result of development. Partner with Country Exco Heads and their Executive
Committees to provide a professional and integrated L & D service. The Head
L&D will aim at facilitating learning interventions that achieve business
objectives through an effective L&D strategy and blended learning
initiatives.
Learning and Development will understand the Learning and Development
requirements of Stanbic and changes in business processes, business planning or
business performance and to continually ensure support for maximum performance
as a result of development. Partner with Country Exco Heads and their Executive
Committees to provide a professional and integrated L & D service. The Head
L&D will aim at facilitating learning interventions that achieve business
objectives through an effective L&D strategy and blended learning
initiatives.
Key Duties and Responsibilities:
Strategic Human Capital Function:
- To operate as the senior L&D business
partner to country Exco Heads and their executive committees. - To provide a professional and integrated
L&D service by partnering with key business associates to effectively
deliver on the HC and bank’s objectives. - To design and implement a strategic
L&D function which ensures that all day-to-day L&D activities are
effectively carried out. - To effectively manage the development and
execution of an integrated country-specific L&D strategy. - Work in collaboration with the country HC
Head to develop an integrated L&D strategy and plan that accounts for
geographic, product line and group priorities. - To understand the business and global
leadership and learning strategy and to identify and understand the core
business capabilities and competencies. - To identify, co-design and implement
appropriate, fit-for-purpose learning solutions to meet specified business
and HC requirementsTo facilitate and execute innovative and sustainable
L&D processes, programmes, systems and standards with the aim of
ensuring that employees are developed to be optimally skilled in required
competency and capability areas. - Lead and facilitate matrix engagements
with business and product lines as well as people practices/COE’s for the
purpose of ensuring an effective and quality service delivery of L&D
initiatives and service offerings, as well as to ensure alignment and
optimisation of L&D initiatives from functional and business
perspective. - Provide input and feedback to the country
HC Head on progress made on the country L&D plan. - To lead programmes that implement the HC
and business objectives/agenda, i.e. integrate and interpret these
objectives as actionable L&D plans for investment. - To support and ensure organisational readiness
to deliver on these objectives by defining capabilities, designing
targeted L&D practices and facilitating plans to deliver effectively. - Understand and translate HC and business
strategies to deliver effective L&D services. - To influence HC strategy in line with
business strategy at a country level and will be accountable for the
design, coordination, execution and measurement of country L&D
strategies and transactional delivery. - The ability to shape and tailor group and
business/product L&D frameworks and principles to ensure appropriate
HC and business implementation and value add with a local country lens
applied. - To deliver L&D services which are
driven by customer centricity and a people focus. - Ability to manage and monitor learning
budgets.
Organisational Effectiveness:
- To effectively build L&D strategies
which enable integrated HC and business transition plans and support
business priorities. - To ensure that the L&D element of
organisational transformation initiatives are properly planned for and
executed on. - Manage and facilitate key strategic
L&D projects within agreed timeframes, scope, cost and quality
standard. - To ensure the local L&D operating
model (structure, processes, policies and systems) and Capability model
are aligned with group, business and HC objectives and the re-engineering
process. - To actively assess, engage, commit to and
support the management of large scale change and organisational design
strategies within the business and adapt L&D strategies accordingly. - To act as an SME and understand subtle
differences and maturity levels between country specific L&D
requirements and approach L&D initiatives accordingly. - To be able to understand business
requirements and objectives and determine where the gaps are in terms of
L&D services and offerings, and to proactively to stay up to date with
innovative, effective L&D initiatives and acquire new skills,
programmes, technology
Talent Management:
- To be able to build a strategic L&D
plan aligned with talent strategies to enable business execution of the
strategy at a local level. - To drive a learning culture that enables
sustainable business performance and ensures the attraction, development
and retention of a high calibre, professional workforce in line with HC
and business objectives. - Work in collaboration with HC Head to
proactively identify and address key L&D, succession and capability
gaps in critical areas. - It is critical to be able to articulate
and understand business requirements and objectives and forecast where the
Bank is going from a talent perspective and what the requirements are in
order to realise these objectives. - Assess in country career paths and
succession plans from a L&D perspective and identify how the L&D
team, with targeted initiatives, can help enable employees advance in
alignment with succession plans as well as in achieving business
objectives. - Provides input into business aligned
skills development, talent pipeline development and leadership development
initiatives to close gaps
Stakeholder Engagement:
- To build and maintain a network of key
stakeholders across the business (i.e.: across geographies, product lines
and Group). To balance the priorities of each of the stakeholder groups
and manage their expectations around country-specific L&D plans and
priorities. - To consult with and influence the country
leadership team on L&D initiatives. - To engage with, influence and partner
with leadership and the matrix structure to implement L&D strategies
which positively impact business objectives. - To provide feedback to key stakeholders
and regional heads on the efficient and effective delivery of L&D
services and products. - To counsel leaders on the importance of
managing L&D and effectively translate its impact on achieving
business objectives. - Proactively maintain relationship with
your matrix partners
Additional Responsibilities:
- To ensure that the L&D team are
goal-oriented and to provide the necessary coaching, guidance, mentoring
and support. - To take responsibility for ensuring that
L&D provides excellent client services through strategic planning,
implementation and execution, and are driven towards continuous
improvement. - To ensure vendor management, project
management, service management of L&D services, offerings and
products.
Business and Management Consulting:
- In line with global expectations, the
overall Standard Bank Strategy and based on a clear and deep understanding
of the business specific strategy of the area of specialisation, advise
line stakeholders on the most effective way to meet and solve their learning
and development needs. - Lead engagements with key organisational
stakeholders to enable a deep understanding of strategic, business
objectives - Accurately interpret business requirements
and facilitate a L&D team who develop fit-for-purpose and appropriate
learning solutions that range in levels of customisation depending on
need. - Effectively manage learning spend,
transformation, etc. ensuring the right people attend the right programs,
and enforce cost efficiency and effectiveness. - Partner with global and country leadership
and learning team and other COE’s (e.g. talent) to define learning demand
for core management and leadership programs. - Drive the importance of the translation
learning demand into an annual workplace skills plan with clear targets
and measures relevant to the business area - Lead effective management routines to
facilitate stakeholder engagement and effective partnerships across COE’s
and business - Establish and maintain a relationship with
key business managers and participate in relevant meetings and
discussions. - Prioritise curricula to be developed, gain
support and alignment with Africa Head of L&D.
Creating world class learning experiences and design customization
experience:
experience:
- Ensure that learning solutions are
appropriately customised to meet specific business unit, country and
product requirements. - Design learning architecture aligned to
Group Leadership & Learning protocols and at different levels of
customisation - Lead the L&D team in implementing
learning architecture as a project and manage post pilot iterations and
version controls - Lead integration throughout the learning
design process managing different levels of complexity in the design
process e.g. multiple vendors, costing levels, service management,
scalability, repeatability) in partnership with program owners and design
teams - Sourcing of training vendors as per
policy and in consultation with Business and Head of HR & Head L&D
Africa. - Drive adherence to L&D policies,
processes and procedures that address quality control and risk management - Measure the impact of learning against
business needs and performance requirements using benchmarked and credible
measurement frameworks - Ensure that initiatives are consistently
assessed to determine the business impact and ROI; shares this with the
broader business in a manner which grows credibility and buy-in - Safeguard the integrity and reputation of
the Bank by ensuring that all L&D processes reflect the Banks values
and are aligned to global, regional and local legal and regulatory requirements - Propose learning solutions/systems to
address and identified “L&D related” issues. - Integrate the Africa L& D strategy
and learning initiatives into broader in-country Business Units and HR
strategies to facilitate improved
Learning Governance:
- Drive effective governance processes in
line with Global Leadership and learning processes and practices (quality
management, reporting etc.) - Enforce effective reporting processes and
routines to direct appropriate learning spend / decision making within the
business specific area of focus - Understand and interpret learning spend
and make recommendations for efficient and effective investment learning
investments across
Building and leveraging networks:
- Lead communication with and feedback to
designers is clear, proactive and business oriented. Manage team in
ensuring that all program / project activities as a partnership and that
the right stakeholders are present in the right forums to enable effective
design and implementation of learning to take place. - Partner with the business to provide a
value adding service, across the HC value chain as well business area
specific objectives that supports the Bank in achieving their business
objectives - Partner with relevant COE stakeholders and
HC Heads to ensure integration within offering/solution. - Manage a partnership/network of reputable
external providers/vendors. Ensures that they understand, are aligned to
and meet the business (clients) needs at the right cost. - Leverage economies of scale by
cooperatively working with the broader global and product line Standard
Bank L&D community to leverage off existing relationships, platforms,
solutions, etc. - Source and effectively acquire relevant
L&D providers in partnership with the right stakeholders - Lead communication processes to grow
solid, credible working relationshipscountry and business area
Best practice and global leadership and learning participation:
- Proactively inform team and stakeholders
on new L&D trends, effective technologies and impactful methodologies;
ensure that the L&D is knowledgeable in and consistently improves the
L&D offering in line with new developments. - Lead relevant research on current and
recommended L&D processes/initiatives e.g. skill transfer and
retention, skills vs. needs analysis, cost vs. benefit, ROI, etc. - Proactively analyse L&D processes
and innovatively adjust them to meet and support any product line and
country specific changes in business objectives - Build knowledge of key individuals and
their BU strategies, tactics, processes, procedures, systems and business
drivers.
People Development:
- Design optimal skills assessments and
competency-based training methods - Take personal responsibility for coaching
and mentoring stakeholders and team when required - Grow and develop your facilitators to be
seasoned facilitators who can work across the business, by ensuring that
they deliver a consistent professional approach in delivery of material.
Others:
- Ensure that the Learning Centre is
operational and able to meet the identified training needs as well as
deliver Learning solutions on required platform. - Ensure full familiarity and knowledge of
the material to be presented and the outcomes to be achieved. - Track and report against training plan as
well as collate the Business unit annual plan. - Carry out training evaluation to
determine ROI and the measured effectiveness of Training
Qualifications, Skills and Experience:
- The
ideal candidate for the Stanbic Bank Head Learning and Development job placement should preferably hold a Bachelor’s
degree in Training & Development and/or business related qualification - At least eight years of relevant working
experience - Business consulting experience.
- Line manager experience
- Training and Development experience
- People Strategy Development and
Translation - Project Management
- Operational Excellence
- Coaching and Mentoring
- Business Partnering/ Consulting
- Coaching and Mentoring
- Learning and Development Strategy
How to Apply:
All candidates who wish to join
the one of Africa’s biggest Banking Groups, Standard Bank in the aforementioned
capacity are encouraged to Apply Online by visiting Link below.
the one of Africa’s biggest Banking Groups, Standard Bank in the aforementioned
capacity are encouraged to Apply Online by visiting Link below.
Deadline: 26th January 2018
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