The Ugandan Jobline

• Administer
  and support complete systems and user  infrastructure
  in close coordination with Pathfinder’s IT Manager in Nairobi.
• Administer
  servers in Pathfinder offices as well as partner sites.
• Support
  LAN and WAN public and private network implementation
• Ensure
  timely backup of all necessary systems data
• Ensure
  high standards of systems availability across range of physical conditions
  as budgets allow
• Effect
  disaster recovery measures as defined in the disaster recovery plan
• Recommend
  for selection and maintain communications systems for Coast operations: Telephone
  systems, Online communications, BlackBerry Smart phones and other mobile
  devices
• User
  Systems
• Support
  all users, upgrade and maintain software ensuring that all workstations
  are virus free
• Provide
  hardware repair and support as needed

• Ensure
  timely coordination and communication with teams both Kampala and
  satellite offices requirements, needs and initiatives with the IT Manager.
• Work
  closely with the IT Manager on the purchase of IT equipment by providing
  specifications on IT equipment, software and configurations.
• Manage
  service providers and vendors to ensure provision of optimal service
  levels within the organization.
• Mentor
  and train staff on use of various technologies in use within Pathfinder in
  consultation with the IT Manager.
• Work
  closely with the Finance and Administrative Manager – General Services to
  ensure accuracy and completeness of the IT equipment and accessories on
  the asset register

• Support
  in the development, implementation, training and support of Pathfinder
  worldwide systems in Uganda including:
• Intranet and knowledge management systems based on Microsoft
  SharePoint o Financial systems based on Serenic Navigator and Microsoft
  Navision
• Data systems
• Manage
  the implementation of IT based solutions as value addition to programs
  work within the Pathfinder and the implementing partners
• Provide
  support with projects automation, integration and improvements to ensure
  efficient use of IT resources
• Provide
  oversight and support to any outsourced database management
• Participate
  in the development, design and implementation of new applications and changes
  to existing computers systems and software packages

• The
  applicant for the PathFinder IT Officer job must possess a first degree in
  computing and/or Information Technology;
• At
  least two years of hands-on experience in Microsoft windows, server
  installations, configurations and active directory
• Experience
  with backup systems such as Computer Associates’ Carbonite.
• The
  applicant should have previous work experience with an international NGO
• Experience
  with data systems such as Microsoft Access, MySQL, Oracle, SQL Server,
  PostgreSQL, Mobile App Development.
• Advanced
  computer proficiency with advanced skills in at least two of the following
  applications or systems
• Microsoft
  SharePoint, SPSS, EPI Info, Microsoft Access and Excel, PHP, Linux.
• Ability
  to analyze, troubleshoot, support, and implement technical solutions at
  all levels especially the desktop
• Experience
  with systems documentation
• Able
  and willing to travel extensively and sometimes to remote places
• Ability
  to work well with people from diverse cultures and communicate effectively
• Ability
  to work independently and as part of a team
• Ability
  to manage the entire spectrum of information technology operations
  specially LAN/WANA/SAT/Wireless technologies, Cisco Switches &
  Routers, Juniper
• Netscreen
  Firewall, VPN, DNS, DHCP, HP Proliant Servers, HP Procurve Switches etc.

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