The Ugandan Jobline

• Increase
  solution selling by offering clients Value Added Services.
• Grow
  monthly recurring revenue.
• Achieve
  current year Sales and Revenue targets.
• Ensure
  we maximize on existing contract values through retention.
• Limit
  churn and Increase Market Share.
• Support
  expansion of customer portfolio and any other new prospects.
• Win
  over business from competition.

• Accurate
  Planning and forecasting.
• Provide
  input into operational and promotional planning which will ensure revenue
  growth within banking and Finance sector.
• Monitor
  growth opportunities through competitor activity scanning and feedback to
  business on such opportunities for further development.
• Recommend
  ways to exploit new opportunities to grow revenues in the banking and
  finance sector further.
• Provide
  input into the fine tuning of processes, systems and support in line with
  changing work practices.

• Management
  and maintenance of account plans and promotional plans for Banking and finance
  sector.
• Provide
  assistance with the end-to-end management of clients’ accounts under the
  SMs supervision.
• Manage
  one or more allocated accounts in line with vertical regional / channel
  strategy and macro-plans as defined Regional sales managers.
• Resolve
  escalated issues or escalate as appropriate.
• Implement
  innovative promotional activities in line with Marketing and channel objectives,
  requirements and guidelines.
• Increase
  MTN’s Brand presence continuously by increasing MTN influence within the
  banking and Finance sector.
• Provide
  input into the forecasting of acquisition numbers, retention numbers and
  stock required for the banking and Finance Sector.
• Liaise
  with relevant areas to ensure delivery of SLA.
• Send
  regular feedback on competitive threats to MTN business and advice on
  product/service enhancement requirements.
• Provide
  feedback on MTN’s risk exposure regarding the financial performance of the
  banks and provide recommendations as appropriate.
• Prepare
  reports on account performance as required.

• Build
  and maintain solid relationships with all stakeholders.
• Provide
  on-going support to existing accounts and work actively towards creating
  new profitable revenue streams through new accounts.
• Ensure
  all customer queries are attended to and resolved within agreed SLA’s.
• Ensure
  that customer specifications are met and that the customer is satisfied
  with the end service and/or product.

• Identify
  Business Improvement and Optimization opportunities that will result in
  improvement of process performance
• Ensure
  that benchmarking is conducted with other companies and organizations
  within and outside the industry.

• The ideal candidate for the MTN Uganda Key Account Manager job placement
  should have five years’ experience
  in an area of specialisation;
• Previous
  experience working in a medium to large organization.
• Sales
  experience with telecommunications products and specific examples of
  closing large, strategic deals.
• Must
  have both – the sales skills and technical knowledge to make presentations
  and lead customer discussions to advance the sales process.
• Requires
  understanding of large enterprise and MNC buying cycles.
• Key
  Account Relationship Management.
• Understanding
  a broad range of company technologies and offering is required.
• Strong
  skills in competitive sales and protecting the installed base as well as
  creating new       opportunities is essential.
• Ability
  to understand customer needs and vision from a customer management perspective,
  match it against  the full breadth
  of the company’s value proposition, and position it in a       powerful way in order to generate
  budgets and close deals.
• Must
  have the ability to deliver business value to the account and build on
  customer relationships.
• Experience
  in ICT.
• Requirement
  to work from remote using mobile work tools.
• Drivers
  license and own transport.
• Managing
  Accountability
• Teamwork
  & Experience
• Emotional
  Intelligence
• Customer
  Focus
• Strategic
  and results orientation
• Performance
  Excellence
• Taking
  the Initiative
• Analytical
  Thinking and problem solving
• Strong
  interpersonal and communication skills
• Ability
  to function under pressure
• Knowledge
  of; market and industry, range of  
  corporate business partners
• Marketing
  skills
• Internal
  policies and procedures
• Business
  Process knowledge
• Negotiation
  and selling skills
• Relationship
  building skills

Related Jobs