The Ugandan Jobline

• Operational
  Delivery: Manage all
  aspects of operational delivery (80% IELTS and 20% other exams products)
  ensuring that examinations are managed efficiently and effectively and
  according to corporate standards
• Quality
  Compliance: Work closely
  with Regional Exams Manager(s) and Country Exam Manager on aspects of
  quality and compliance to ensure that all Quality and Compliance
  Assessment (QCA) requirements, IELTS audit and other exam board standards
  are met or exceeded.
• Management
  of venue staff and examiners: In accordance with British Council and exams body regulations and
  procedures. Manage the recruitment, training and monitoring processes for
  all exams venue staff and examiners in Uganda.
• Financial
  responsibility and accountability: Ensure the accuracy of all exams financial data and reporting. All
  financial data to be recorded against the correct WBS and GL Account and
  corrections made where this is not the case. Monthly input of volume
  actuals is 100% accurate. This role will be responsible for the completion
  of the reconciliations, accruals and deferrals according to the agreed
  timetable(s).
• Analysis
  & reporting: Using
  standard procedures and templates, regularly records, analyses and reports
  on operational activity levels and performance data, to support senior
  managers in making timely and effective business decisions that respond to
  operational needs.
• Leadership
  & management     
• Plans and prioritises own work activities, which span across a
  range of different work streams, responding to changing and at times
  competing requirements to ensure effective delivery of responsibilities
  over a weekly/monthly time horizon. Line manages the day to day
  performance of a more junior team, dealing with sickness, discipline,
  motivation etc, to ensure high quality service delivery is maintained at
  all times.       
• Tasks and coordinates others (e.g. third party suppliers, external
  partners and internal colleagues) to complete activities in accordance
  with agreed service delivery/ contractual/ project milestones or
  requirements (e.g. cost schedules, time deadlines etc).

• The
  applicant for the British Council Examinations Services and Operations
  Manager job placement should have qualifications in Business Management
  qualification from a recognized university
• Must
  have the rights to live and work in Uganda
• Appropriate
  police check required

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