The Ugandan Jobline

 

Job Title:    Sales
Team Leader

Organization:  SPOUTS

Duty Station:  Field-based position, Uganda

Reports to: SPOUTS Regional Sales Manager

 

About US:

SPOUTS is a social venture that locally manufactures and distributes
effective ceramic water filters to improve the access to clean drinking water
sustainably in Uganda. In addition, we locally manufacture free hand-washing
stations to improve access to hygiene.  Our mission is to provide
clean drinking water and hygiene services to all East Africans. We currently
sell multiple water filter products under the brand name
“Purifaaya”.  The Purifaaya provides financial, social, and health
benefits for its customers in addition to environmental benefits. Since SPOUTS
sold its first Purifaaya in 2015, it has distributed 60,000+ filters to East
Africa providing over 350,000 end-users with long-term access to clean drinking
water.  SPOUTS is a rapidly-growing organization with over 100
employees and the next step is to scale its operations across all of East
Africa to provide all with clean drinking water.

 

Job Summary:  The Sales Team Leader will be responsible for
managing a team of Sales Officers and works in close liaison with the Sales
Team Assistant.The Sales Team Leader works an average of 120 hours over three
weeks. Weekend and evening work may be required. As well as managing a small
team of sales staff as part of the D2C program, the Sales Team Leader is
responsible for the planning, implementation and management of activities in
order to achieve monthly, quarterly and annual sales targets to ensure the
success of SPOUTS as a sustainable social enterprise.

 

Key Duties and Responsibilities:  

Lead, implement and
maintain a team of Sales Officers in the Direct to Consumer (D2C) sales program
to grow sales, ensure sustainability and maintain high levels of customer
satisfaction.

·       
Propose
and implement innovative approaches to improve sales and profitability
outcomes.

·       
Anticipate
problems and new trends which may affect the sales program and make
recommendations for change.

·       
Act as
the direct liaison between the sales team and the rest of the organization;
advocate for needs and requests of the sales team to the S&M Director as
well as other relevant SPOUTS staff.

Develop, coordinate
and maintain effective and efficient systems and processes tailored to SPOUTS’
needs.

·       
Meet
cost, productivity, accuracy and timeliness targets as determined by Spouts
from time to time.

·       
Work
with sales teams to collect and review accurate daily, weekly, and monthly data
from the field.

·       
Regularly
review outcomes to assess performance and implement improvements.

·       
Regulate
practices and ensure that SPOUTS meets legislative and internal operating
compliance requirements.

·       
Apply
Spouts’ information technology systems to deliver quality outcomes in relation
to filter sales.

·       
Prepare
accurate reports on Key Performance Indicators (sales, awareness, etc.) in line
with the SPOUTS’ reporting schedules.

Undertake employee
management in order to deliver quality performance outcomes.

·       
Manage
the sales teams and foster their growth through direct supervision, training, and
motivation programs.

·       
Appropriately
and effectively delegate responsibility.

·       
Undertake
management of employees where there is a direct reporting relationship and
ensure there is a mechanism in place to monitor individual performance, assess
progress and provide feedback to support individual development.

·       
Coach
and develop the skills of employees to facilitate responsiveness as the
organisation grows and develops.

Demonstrate
corporate responsibility

·       
Always
act in a manner consistent with SPOUTS’ values.

·       
Comply
with the SPOUTS’ standards of conduct and all applicable policies and
legislation.

 

Qualifications, Skills and Experience:

·       
Proven
experience working with sales programs and working to achieve sales targets,
particularly in a multicultural setting.

·       
A
qualification relevant to the work of Sales Team Leader will be highly regarded
but is not essential.

·       
Experience
managing a team to meet specified sales targets.

·       
Applies
broad-based knowledge to manage projects, account for resources and ensure
compliance with relevant legislation and standards.

·       
A
successful track record in setting priorities, managing work demands and
evaluating progress while remaining responsive to changing priorities.

·       
Works
autonomously, delegating appropriately to manage workload.

·       
Uses
initiative to develop new approaches and to encourage high performance
outcomes.

·       
Excellent
communication and relationship building skills with an ability to prioritize,
negotiate, and work with a variety of internal and external stakeholders.

·       
Commitment
to training staff to maximize individual and organization goals.

·       
Personal
qualities of integrity, credibility, and dedication to the mission of SPOUTS.

·       
Works
well in a multi-functional and multi-cultural team

·       
High
attention to detail and experience working with and compiling data.

·       
Fully
proficient with Microsoft Word and Excel

·       
Language
requirements: High level of competence in spoken and written English language
skills. Competent in spoken Luganda language.

 

How to Apply:

All candidates
should send their application letters, updated CVs and relevant academic
documents should be sent to recruitment@spouts.org

 

Remember to attach
your salary expectations.

 

Deadline: Monday, 28th December 2020

 

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