Fresher International UN Jobs – Information Technology and Communication Officer – International Organization for Migration (IOM)


Organization: International
Organization for Migration (IOM)
Duty Station: Kampala,
Uganda
Reports to: Chief
of Mission (CoM)

About US:
Established in 1951,
International Organization for Migration (IOM) is the leading
inter-governmental organization in the field of migration and works closely
with governmental, intergovernmental and non-governmental partners. IOM is
dedicated to promoting humane and orderly migration for the benefit of all. It
does so by providing services and advice to governments and migrants.

Job Summary:  The Information Technology and Communication
Officer will provide all the necessary Information Technology and Communication
(ITC) support to the mission.

Key Duties and Responsibilities: 
  • Supervise and coordinate the activities
    of the Information Technology and Communication (ITC) Unit for the
    mission, ensuring that all requests are addressed timely and accurately,
    with an efficient allocation of resources.
  • Secure the implementation of standard
    IOM ITC policies and guidelines, with regards to network systems, IT
    security, software licensing, telecoms and ITC procurement.
  • Ensure the required performance and
    stability of network services and servers (LAN, WAN, Messaging, Internet
    and VSATs connectivity, VPN, etc.), to prevent and minimize downtime or
    service interruptions.
  • Coordinate the configuration and
    performance of the HF/VHF networks and equipment, as well as the provision
    of Minimum Operating Security Standards (MOSS) compliance devices to 
    staff and office vehicles.
  • Monitor daily the accuracy and
    completion of servers’ backups.
  • Liaise with ITC service providers and
    vendors for the adequate provision of supplies and services.
  • Maintain the office’s ITC inventory for
    hardware and software (safeguarding media and licenses), including regular
    updates to the technical documentation for the voice and data networks.
  • Ensure the adequate IT infrastructure
    performance for mission-critical and corporate applications such as
    Migrant Management Operational System Application (MiMOSA), PRISM, SAP
    Intranet, CAN VAC etc. Liaise with technical counterparts for technical
    support and day-to-day issues.
  • Facilitate the implementation of
    in-house development of required database information systems to support
    mission operations, included, but not limited to, data collection, data
    analysis and reporting and information management requirements
    facilitation.
  • Develop and implement when necessary,
    ITC training to all end users, data entry operators and enumerators to ensure
    productive use of the IT, telecommunications and information systems in
    the mission.
  • Advise mission management as necessary,
    for required improvements on mission IT Infrastructure and provision of
    services as required for the efficient functioning of mission operations.
  • In coordination with RMO liaise with
    Logistics and Procurement to ensure proper technical specification for
    purchase of ITC-related equipment and propose most suitable solutions.
  • Perform such other duties as may be
    assigned.


Qualifications, Skills and Experience:
  • The International Organization for
    Migration (IOM) Information Technology and Communication Officer job
    opportunity should hold a Master’s degree in Computer Science, Information
    Management or a related field from an accredited academic institution with
    two years of relevant professional experience; or
  • University degree in the above fields
    with four years of relevant professional experience.
  • Significant experience in implementation
    and administration of Microsoft Windows network environment (LAN/WAN) and
    first level network/desktop support;
  • Extensive knowledge of Windows Operating
    System for Clients and Servers, Administration of a multi-site
    environment, TCP/IP, Telecoms, Network Protocols, Cisco devices, VPN,
    VoIP, MS Office, Antivirus Software and utilities. CCNA, MTA/MCSA/MCSE
    certifications would be a distinct advantage;
  • Knowledge and demonstrated experience of
    database information systems and data processing tools. Knowledge of
    web-based development, geographical information systems and/or mapping
    tools would be a distinctive advantage;
  • Experience working with an international
    organization or an international agency in a field location;
  • Demonstrated ability to work with
    minimal supervision and demonstrate high level of initiative, perseverance
    and professional commitment to achieve high-quality results;
  • Demonstrated ability to handle
    confidential data in a professional, responsible and mature manner;
  • Demonstrated ability to coach
    individuals, to work effectively and harmoniously with colleagues within a
    team from varied cultures and professional backgrounds.
  • Languages: Fluency in English is required.
    Working knowledge of French and/or Spanish is an advantage.

Desirable
Competencies:
Behavioral
  • Accountability – takes responsibility
    for action and manages constructive criticisms;
  • Client Orientation – works effectively
    well with client and stakeholders;
  • Continuous Learning – promotes
    continuous learning for self and others;
  • Communication – listens and communicates
    clearly, adapting delivery to the audience;
  • Creativity and Initiative – actively
    seeks new ways of improving programmes or services;
  • Leadership and Negotiation – develops
    effective partnerships with internal and external stakeholders;
  • Performance Management – identify ways
    and implement actions to improve performance of self and others;
  • Planning and Organizing – plans work,
    anticipates risks, and sets goals within area of responsibility;
  • Professionalism – displays mastery of
    subject matter;
  • Teamwork – contributes to a collegial
    team environment; incorporates gender related needs, perspectives,
    concerns and promotes equal gender participation;
  • Technological Awareness – displays
    awareness of relevant technological solutions;
  • Resource Mobilization – works with
    internal and external stakeholders to meet resource needs of IOM.

How to Apply:
All suitably
qualified and interested candidates should apply online at the link below.


Deadline: 30th May 2018

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