Key Account Manager Job Opportunity – Q-Sourcing Servtec

Job Title:   Key Account Manager
Organisation: Q-Sourcing
Servtec
Duty Station: 
Kampala, Uganda
About US:
Q-Sourcing Servtec.
is a manpower management solutions firm operating in the East African Region in
the countries of Uganda, Kenya, Rwanda and South Sudan.
Key Duties and Responsibilities: 
  • Consistently achieve monthly, quarterly, annual sales objectives
    through securing signed tenant licenses, contract renewals and additional
    business within in order to meet and exceed targets as agreed with the
    Director of Sales & Marketing
  • Use relevant metrics and measures to routinely monitor progress
    against targets and take appropriate action to ensure targets are met or
    exceeded
  • Develop a pipeline of opportunities which are systematically
    qualified, by managing the accounts decision-making process to ensure
    closed sales
  • Develop new business by maximizing revenue contribution from target
    accounts through a program of pro-active sales and strategic account
    management
  • Provide sales performance data and information to support management
    decision-making
  • Support the Director of Sales & Marketing in developing sales
    plans by providing professional inputs and advice
    .
  • Ensure integrated information management by entering appropriate
    data into the collocation tracker and organization sales management applications
  • Program manage the “collocation and build to suit” process with
    customers from inquiry to site on air by using organization’s program
    management tools
  • Prepare, present and negotiate, solutions, specifications, proposals
    and quotations in professional format in order to acquire signed service
    level agreements and contracts
  • Provide accurate and timely account pipeline reports, account plan
    updates and financial forecasts
  • Exercise thought leadership at Board level to demonstrate an understanding
    of the customers’ business strategies; presenting the compelling value
    proposition of the company
  • Coach and lead virtual internal and external teams
  • Develop a contact strategy with at CxO and key influencers via
    teleconference, e-mails, meetings and customer events
  • Maintain effective working relationships with internal and external
    suppliers maintaining deep relationships with radio engineers and network
    deployment teams
  • Advocate on behalf of the customer with the organization account
    team and relevant cross functional departments
  • Proactively resolve all issues and disputes internally and
    externally to drive completion of customer collocations and build to suits
  • Serve as primary contact for all client needs, requirements and
    expectations. This includes but is not limited to; the preparation of
    quotes, formal proposals, management of change requests and responsibility
    for liaising with billing and credit control departments

Qualifications, Skills and Experience: 
  • The Key Account Manager must hold a University degree in telecommunication
    Engineering, ICT, Computer science and related field
  • Diploma in marketing or business administration added advantage
  • Valid driver’s license
  • Seven years of consultative selling and account management
  • Technical, IT&T knowledge or wireless networking preferred
  • Computer literate (MS Office)
  • Experience of Contributing to sales strategy and decision-making
    processes, providing relevant inputs
  • An understanding of the needs of telecommunications and broadcast
    business in Uganda
  • An active listener who present compelling business cases at CxO
    level capital investment and sales opportunities
  • Experience in interfacing with internal and external customers at
    all levels with the ability to represent and communicate customer
    opportunities to key stakeholders
  • Proven ability to exercise “thought leadership” throughout
    customer organizations, organization and to lead and manage a virtual
    account team, while motivating others to achieve targets
  • An analytical thinker who can plan/execute action to exploit sales
    opportunities
  • Utmost professional integrity
  • An understanding of the key links between reporting data,
    forecasting, business development and customer satisfaction.
  • Excellent customer service, organizational, written and verbal
    communication skills
  • Strong program management, presentation, analytical and
    decision-making skills
  • Proactive, detail orientated, self-motivated, able to work in a team
    and independently
  • Detail and results oriented and able to multitask and meet deadlines
  • Able to influence and motivate others and work with the utmost
    integrity
How to Apply:
All suitably
qualified and interested candidates are invited to send a comprehensive CV and
certified copies of academic documents by e-mail to
recruitment@qsourcing.com 
Note:  Please
kindly mark your application as “Application_ Key Account Manager” in the
subject line of your email.
Deadline: 28th August 2018
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