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• Daily review and reconciliation of all allocated internal accounts/
  GLs and demonstrated control of these accounts.
• Submission of daily MI for all reconciled accounts to all
  stakeholders including the account owners, Head of Reconciliation (HOR)
  and HOO.
• Follow up for all outstanding items on GLs. The outstanding items
  should comply with business rules.
• Rectify all errors identified.
• Circulate daily log (error log) for all exceptions indentified.
• Follow up on reversals of all previous day outstanding entries and
  ensure they are actioned by end of day.
• Ensure all extracts are reviewed by HOR and Account owners on a
  daily.
• Prepare and hand in end of month extracts by the 2nd day of every
  month.
• Attend to all customer complaints and queries within 24 hours of
  receipt of complaint and log all complaints for tracking to resolution.
• Have good understanding of Bank procedures, policy and controls
  requirements and put them to practice.
• Have good understanding of the various payments processes.
• Deliver high reconciliations 
  accuracy levels that conform to business policy and controls  framework
• Work in partnership with colleagues and proactively respond to and
  seek to exceed the expectations of customers.
• Attend departmental meetings and hurdles.
• Carry out allocated snap checks and RCAs within set timelines and
  ensure no repeat findings amongst issues raised for your area.
• All soft copy registers / logs are password protected and backed up
  on the shared folder on a weekly basis.
• Proactively identify issues and notify the risk team for eventual
  raising of risk events.
• All work is accurately processed as per the set SLA including
  queries from BSS team
• Escalate items in exception as per the escalation matrix.
• Proactively take on any other duties assigned.
• Deligently observe the business rules governing the different GLs.

• Build and maintain a close working relationship with the entire
  team.
• Maintain acceptable control on the SLAs and maintain effective
  communication all the time.
• Support Management in delivering effective coaching of colleagues on
  best practice.
• Follow up on exception items using the escalation matrix and liaise
  with business units to resolve outstanding items.

• No items in exception
• Timely reporting  to account
  owners through MI and daily activity report
• No losses as a result of unreconciled balances

• The ideal candidates for the Barclays Bank UK Reconciliation Officer
  job placement should hold a University degree
• Computer literate
• Leadership skills
• Bank accounting & reconciliations
• Knowledge of the various payment processes
• Knowledge of internal accounts reconciliation process
• Knowledge of manual and automatic reconciliation process
• Keyboard skills
• People Development
• Customer Service Excellence
• Drive for results
• Performance Development
• Knowledge & Experience
• Knowledge of  Flex cube system
  and  processes
• Reconciliation
• Payments processing (RTGS, EFTs, SWIFT, etc)
• Bank products
• Internal & Office accounts
• Flex cube reports
• Call over process
• Good understanding of bank procedures and policy
• Excel

• Already acquired essentials plus:
• Business communications
• Reconciliations
• In depth knowledge of payments processing and Reconciliation
  process.
• Performance Development knowledge.
• Operations Excellence.
• End of month reporting

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