The Ugandan Jobline

• Performs data entry functions and drafts responses to routine
  correspondence and other communications as directed, using standard
  software document processing packages.
• Assists in researching, compiling and organizing information and
  reference materials from various sources for reports, work plans, studies,
  briefings, meetings/conferences, etc.
• Assists in the generation of a variety of reports, work orders,
  etc., using various databases.
• Screens phone calls and visitors; responds to routine information
  requests and inquiries (e.g. answers requests requiring file search,
  etc.), and as necessary, refers inquiries to appropriate personnel for
  handling.
• Assists in the preparation of presentation materials using
  appropriate technology and software.
• Maintains calendar/schedules; monitors changes and communicates
  relevant information to appropriate staff inside and outside the immediate
  work of the service lines
• Reviews, records, distributes and/or processes mail and other
  documents; follows-up on impending actions.
• Performs general administrative tasks (e.g. leave and attendance
  recording, arrangements for meetings and other events, reservations,
  budget follow-up, etc.), to include preparing and/or processing
  administrative requests/documents (e.g. requisitions, purchase orders,
  travel requests, contracts, expenditure authorizations, visa applications,
  etc.).
• Maintains files (both paper and electronic) and databases for work
  of the Service Line 
• Supports in the maintenance and development of electronic and manual
  tools used for the records keeping of staff files.
• Assists in description and database updating activities as required.
• Performs initial actions to acquire updated materials.
• Performs digitization functions, including scanning, creating
  digital objects and postings to designated repositories.
• Research on a range of HR related issues and assist in the
  preparation of notes/reports.
• Maintain automated database containing HR related statistics and
  prepare periodic reports.

• Assist in the determination of staff members’ eligibility to
  entitlements including Education Grants advances and claims, and any other
  allowances for payments in conformity and adherence to applicable United
  Nations policies e.g. staff rules, financial regulations and rules, ST/AI
  issuances or practices, IPSAS policy framework etc. and review and process
  requests for entitlements and claims
• Assist the service line with the administration and certification on
  the processing of benefits and entitlements processes in compliance with
  the Rules and Financial framework, as appropriate.
• Provide advice to internal and external clients on Benefits and
  Entitlements, Staff Rules and Regulations and HR guidelines and promotes a
  collaborative and client-oriented approach, as appropriate to the
  functions of the Service Lines.
• Ensure the accurate and complete submission of claims and
  entitlements
• Perform HR Administration of Benefits and Entitlements in UMOJA and
  FSS, and reports on any anomalies.
• Assist in the first-level resolution of queries escalated in iNeed
  in UMOJA.

• The ideal candidate for the United Nations Regional Service Centre
  Entebbe (RSCE) Team Assistant job placement should hold a High School
  Diploma
• Technical or vocational certificate in the field of human resources
  management or business administration is highly desirable.
• Proven knowledge of the use of SAP and/or UMOJA is desirable.
• At least four (4) years of experience in in human resources
  management, administrative services or related area is required.
• Experience in application of UN Staff Rules and Regulations related
  to Human Resources Management in an operational environment, including
  administration of a broad range of entitlements and benefits using SAP or
  Umoja is desirable.
• Working experience in an International Organization in human
  resources management is desirable.
• Ability to assimilate and understand technical human
  resources-related terms;
• Proficiency in the use of MS Office
• Ability to transcribe data in an accurate and speedy manner;
• Ability to identify issues, formulate opinions, draw conclusions and
  recommendations.
• Languages: fluency
  in oral and written English is required.

• Professionalism: Knowledge
  of human resources, and administration policies, processes and procedures
  generally and those related to the services provided in a service centre
  setting. Knowledge of administrative and human resources rules and
  regulations and ability to research and gather information from a variety
  of standard sources and to apply good judgment in the context of
  assignments given. Shows pride in work and in achievements; demonstrates
  professional competence and mastery of subject matter; is conscientious
  and efficient in meeting commitments, observing deadlines and achieving
  results; is motivated by professional rather than personal concerns; shows
  persistence when faced with difficult problems or challenges; remains calm
  in stressful situations.
• Teamwork: Works
  collaboratively with colleagues to achieve organizational goals; solicits
  input by genuinely valuing others’ ideas and expertise; is willing to
  learn from others; places team agenda before personal agenda; supports and
  acts in accordance with final group decision, even when such decisions may
  not entirely reflect own position; shares credit for team accomplishments
  and accepts joint responsibility for team shortcomings.
• Client Orientation: Considers all those to whom services are provided to be
  “clients” and seeks to see things from clients’ point of view;
  establishes and maintains productive partnerships with clients by gaining
  their trust and respect; identifies clients’ needs and matches them to
  appropriate solutions; monitors ongoing developments inside and outside
  the clients’ environment to keep informed and anticipate problems; keeps
  clients informed of progress or setbacks in projects; meets timeline for
  delivery of products or services to client.

• The United Nations Personal History form
  (P-11), Download Here;
  This should be signed
• Proof of required academic certificates
  i.e. Academic Certificate(s) and/or High School/Secondary Diplomas
• Latest performance evaluation reports /
  appraisals

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