Job Title: Underwriting Manager – General
Organisation: CIC Insurance Uganda
Duty Station: Kampala, Uganda
About Organisation:
CIC Insurance Group is a leading cooperative insurer with operations across East and Southern Africa. With a diverse portfolio spanning Life, General, and Micro Insurance businesses across multiple jurisdictions, CIC is committed to financial inclusion, innovation, and long-term sustainability.
Job Summary: Reporting to the Chief Executive Officer, the Underwriting Manager – General Insurance (Uganda) will lead and manage general insurance underwriting operations by ensuring sound risk selection, pricing adequacy, portfolio profitability, and compliance with underwriting guidelines and regulatory requirements, while supporting sustainable growth of the general insurance business.
Key Duties and Responsibilities:
Underwriting Strategy & Risk Management
- Develop and implement underwriting strategies aligned with the company’s risk appetite and business objectives
- Ensure consistent application of underwriting policies, guidelines, and authority limits
- Review and approve complex and high-value risks within delegated authority
- Monitor portfolio exposure and accumulation risk
General Insurance Risk Assessment
- Oversee underwriting of general insurance classes including Motor, Fire, Marine, Engineering, Liability, and Miscellaneous risks
- Ensure appropriate risk inspections, surveys, and loss prevention recommendations
- Manage special terms, deductibles, exclusions, and endorsements
Pricing & Portfolio Profitability
- Ensure pricing adequacy and competitiveness across all general insurance classes
- Monitor loss ratios, combined ratios, and underwriting margins
- Recommend corrective actions to improve portfolio performance
Reinsurance Management
- Manage treaty and facultative reinsurance placements
- Ensure compliance with reinsurance arrangements and retention limits
- Liaise with reinsurers and brokers on complex risks and large exposures
Operations & Process Excellence
- Ensure efficient underwriting turnaround times (TAT) and service standards
- Drive process improvement, automation, and digital underwriting initiatives
- Ensure accurate policy issuance, endorsements, and renewals
Compliance & Governance
- Ensure compliance with Insurance Regulatory Authority (IRA) guidelines and internal controls
- Support internal and external audits and regulatory reviews
- Ensure adherence to AML, KYC, and data protection requirements
Stakeholder Engagement
- Provide technical underwriting support to Sales, Brokers, and Distribution channels
- Collaborate with Claims to analyse loss trends and underwriting improvements
- Support product development and review initiatives
Retention & Client Value Management
- Drive retention of profitable and strategic accounts while managing exit of poor-performing risks
- Partner with Sales and Brokers on renewal negotiations and retention initiatives
- Minimize policy lapses arising from underwriting delays, pricing errors, or process gaps.
People Management & Development
- Lead, coach, and develop the underwriting team
- Set performance objectives and conduct performance appraisals
- Identify training needs and succession plans
Qualifications, Skills and Experience:
- Bachelor’s degree in Insurance, Business Administration, Actuarial Science, Economics, or a related discipline.
- Master’s degree is an added advantage.
- Professional insurance qualification such as ACII, CII, Diploma in Insurance, or equivalent, recognized by the Insurance Regulatory Authority of Uganda.
Experience
- Minimum of 8 years’ experience in the General Insurance sector, with at least 3 years in a senior management or executive leadership role, preferably within the East African region.
- Proven track record in driving business growth, technical underwriting discipline, operational leadership, and regulatory compliance.
Key Competencies
- Strong underwriting and risk assessment expertise
- In-depth knowledge of insurance products and pricing
- Understanding of reinsurance structures and treaties
- Knowledge of insurance regulations and compliance requirements
- Strategic thinking and decision-making
- Strong leadership and people management skills
- Analytical and problem-solving ability
- Stakeholder management and negotiation skills
- High integrity and professional judgment
Our Values
- CIC Insurance Group is guided by the following core values:
- Trust & Integrity: We keep our word
- Human-Centered Innovation: We pioneer solutions that transform lives
- Resourceful Collaboration: We achieve the impossible together
- Inclusive Impact: We create prosperity for every community
- Velocity & Excellence: We deliver exceptional results with momentum
- Enduring Cooperative Spirit: We anchor our heritage while building the future
How to Apply:
If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through the link below clearly indicating the position being applied for.
Deadline: 9th January 2026.
Note: Please note only short-listed candidates will be contacted. If you do not hear from us by 31st January 2026 consider your application unsuccessful.
For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline
Level of Education: bachelor degree
Work Hours: 8
Experience in Months: 96