Job Title: Sales Executive
Organisation: Human Capital Business Solutions
Duty Station: Kampala, Uganda
About Organisation:
Human Capital Business Solutions is a boutique human resources consultancy that specializes in strategic HR consulting, Talent Acquisition & Management and HR Outsourcing services.
Job Summary: Our client is a prominent Ugandan security firm that was established in 1996, offering comprehensive guard services, technological security (CCTV, biometrics, alarms), investigative support, and cash-in-transit, with a large workforce and nationwide operations from its Jinja headquarters, focusing on securing diverse clients from businesses to agricultural estates. On behalf of Industrial Security Services Limited (ISS), we are seeking a competent and experienced Sales Executive to be based in Jinja, Uganda
The Sales Executive will be responsible for driving sales of security services and solutions while also managing the collection of outstanding debts from clients. This role requires a strong focus on customer relationship management, effective sales strategies, and outstanding negotiation skills to achieve sales targets and ensure timely debt recovery. The ideal candidate shall be proactive, results-oriented, and capable of balancing sales activities with collection responsibilities.
Key Duties and Responsibilities:
Sales
- Identify and target potential clients within the security sector to generate new business opportunities.
- Present and promote the organization’s security solutions to prospective clients, understanding their needs and tailoring offerings accordingly.
- Conduct regular follow-ups with leads and clients to convert prospects into sales and maintain relationships with existing clients.
- Achieve sales targets set by management and report on sales activities, market trends, and competitive intelligence.
- Collaborate with the management team to develop promotional materials and campaigns that enhance sales efforts.
Debt Collection
- Monitor accounts receivable and identify overdue accounts requiring collection efforts.
- Initiate contact with clients regarding outstanding debts through calls, emails, and in-person meetings to negotiate payment terms and agreements.
- Maintain accurate records of all collection activities, including communications and payment arrangements.
- Develop and implement collection strategies to minimize overdue accounts and improve cash flow.
- Work with legal teams and external collection agencies when necessary to recover outstanding debts, ensuring compliance with relevant laws and regulations.
Customer Relationship Management
- Foster strong relationships with clients through effective communication, demonstrating a thorough understanding of their needs and the organization’s offerings.
- Resolve customer issues and disputes related to service delivery or billing in a professional manner, ensuring customer satisfaction.
- Gather client feedback and insights to improve service offerings and overall customer experience.
Reporting and Documentation
- Prepare regular reports on sales performance and debt collection activities, analysing trends and areas for improvement.
- Maintain a systematic documentation process for all sales and collection activities to ensure compliance and accountability.
Qualifications, Skills and Experience:
- Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
- Minimum of 5 years of experience in sales, preferably within the security sector or a related industry.
- Understanding of debt collection or credit control.
- Strong sales acumen with the ability to identify and capitalize on sales opportunities.
- Excellent negotiation and communication skills, both written and verbal.
- Proficiency in using CRM software and other sales tools to manage contacts and track sales activities.
- Highly organized and detail-oriented, with the ability to manage multiple priorities and deadlines.
- Positive attitude, resilience, and the ability to handle challenging conversations regarding debt recovery.
- Strong analytical and problem-solving abilities, with a focus on achieving results.
- Excellent communication skills (written and verbal).
- Capable of working effectively and productively with team members.
- Knowledge of the development and implementation of policies and procedures.
- Experienced in working in a professional commercial capacity.
- Ability to maintain strong ethical and professional values.
- The ability to operate in diverse cultural environments.
- Flexibility and adaptability to rapid environmental changes.
- Proficient in the ability to understand problems, situations and the reasons behind them, crossing the barriers of languages and cultures.
- Autonomous and results orientated, with a clear determination to succeed.
- Excellent Excel, Word and PowerPoint skills
Barriers to Success in Role
- Limited or lack of knowledge about development and implementation of policies and procedures.
- Inability to identify and capitalize on sales opportunities.
How to Apply:
Candidates who meet the criteria outlined above should submit their applications, resume and academic documents in pdf format with “HCBSU-SE-SALES EXECUTIVE” as the Email subject via [email protected]
Deadline: 9th January 2026
Note: The deadline for applications is not later than 05:00 pm, Friday 09th January 2026. Only shortlisted applicants will be contacted. Female Candidates are encouraged to apply.
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Level of Education: bachelor degree
Work Hours: 8
Experience in Months: 60