Intern – Administration (No Experience Jobs) – Kilimo Trust

Job Title: Intern – Administration (No Experience Jobs)

Organisation: Kilimo Trust

Duty Station: Kampala, Uganda

About Organisation:

Kilimo Trust (KT) is an independent organization working on agriculture for development across the East Africa Community (EAC) Region – in Burundi, Kenya, Rwanda, Tanzania, Uganda, and South Sudan. We promote regional solutions to local problems to make agricultural markets work better for the reduction of poverty and elimination of hunger.

Job Summary: The purpose of this internship is to provide the intern with practical, hands-on experience in front-office operations, customer service, and administrative support in a professional work environment. Through this role, the intern will gain a deeper understanding of reception and administrative functions, preparing them for future employment in office administration or related fields.

Key Duties and Responsibilities:

Front Desk Management:

• Greet and receive visitors in a professional and friendly manner.
• To ensure delivery of friendly, efficient customer-oriented service by creating a warm and welcoming atmosphere for staff and guests and providing timely administrative support.
• Support the management of the reception area to ensure it is clean, organized, and welcoming.

Telephone and Communication Handling:

• Answer, screen, and direct incoming phone calls promptly and courteously.
• Handle general inquiries and route them to the appropriate departments or staff.

Visitor and Meeting Coordination:

• Maintain a log of all incoming visitors and coordinate visitor appointments.
• Support the scheduling and preparation of meetings, including room bookings and refreshments.

Mail and Courier Services:

• Receive, sort, and distribute incoming mail and packages.
• Coordinate outgoing mail and courier services to ensure timely delivery

Administrative Support:

• Provide clerical support including photocopying, scanning, filing, and data entry.
• Assist with the preparation of documents, reports, and correspondence.

Support to Project Teams:

• Serve as a liaison for project teams by ensuring effective communication flow from reception to internal offices.
• Assist in coordinating logistics related to project activities (e.g., printing, booking venues, preparing materials.

Security and Protocol Compliance:

• Uphold organization protocols and confidentiality in handling sensitive information.

Qualifications, Skills and Experience:

• A Bachelor’s Degree in Business Administration, Office Management, or a related field.
• Basic experience in Administration-related roles
• Basic experience in administration and procurement processes will be considered an added advantage

Competencies Required:

• Detail-oriented and highly organized.
• Proficient computer skills, especially Microsoft applications.
• Internet skills (the use of e-mails, group messaging).

Ability to Multitask

• Strong interpersonal, communication, coordination, and negotiation skills
• Customer Oriented skills
• Very professional and Confident
• Flexible and adaptable to different work environments and challenges.

Skills Required:

• Excellent verbal and written communication in English (and local language, if applicable).
• Friendly and approachable demeanor with strong customer service orientation
• Ability to relate well with people from diverse backgrounds, including visitors, staff, and partners.
• Ability to multitask and prioritize work effectively in a fast-paced environment.
• Demonstrates integrity, discretion, and respect for confidentiality in handling sensitive information.
• Customer service orientation with the ability to respond promptly to member inquiries, provide support, and address concerns

How to Apply:

If you are the right candidate, please send your application letter plus the following:

• An up-to-date CV.
• The names and contacts of three referees.
• Copies of Academic Certificate and Transcripts for O-Level, A-Level – where applicable, Undergraduate qualifications.
• Your daytime contact telephone number.

Interested and qualified candidates should submit their applications through the Kilimo Trust online recruitment system, addressed to the Human Resource Manager.

This vacancy has closed — applications are no longer acceptedApplications closedSee open jobs at Kilimo Trust (KT) →

Deadline: 31st July 2025

For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: no experience required