Travel Consultant (IATA Certified) Job Placement – FIG Consult Limited (Tour and Travel Company)

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Job Title:   Travel Consultant
Organisation: FIG Consult Limited (Tour and Travel Company) 
Duty Station: Kampala, Uganda
Benefits: Negotiable
About US:
FIG Consult Limited
is a leading Human Resource Consultancy. They are recruiting on behalf of a
valuable client, one of the oldest tour and travel companies with International
accreditation.
Job Summary:
The Travel Consultant will be responsible for planning, selling, arranging
travel Itineraries and bookings for our clients. The Travel Consultant will be
tasked with promoting and booking traveling arrangements for clients,
formulating tour or holiday packages with the goal of enhancing client
satisfaction and growth to our client base.
Key Duties and Responsibilities: 
·        
Carry out
research of various destinations and means of travel regarding prices, customs,
weather conditions, reviews etc.
·        
Making
and confirming bookings using Amadeus Software.
·        
The
incumbent will diagnose the clients’ specifications, needs and wishes and sale
suitable travel packages or services. 
·        
Be a liaison
point between airlines, hotels, care hire services etc. on behalf of clients
·        
Record
all inquiries and bookings.
·        
Support
clients in finding travel package deals for their needs, included but not
limited to accommodation, transfers and air travel
·        
Ensuring
that a minimum of 50% of all enquires are converted into bookings by quick,
detailed and accurate response enquiries
·        
Organize
travels from beginning to end, through booking tickets and accommodation,
securing rental transportation etc.
·        
The
jobholder will also supply travelers with pertinent information and useful
travel/holiday material (guides, maps, event programs etc)
·        
Collect
deposits and balances (Key account Management)
·        
Use
promotional techniques and prepare promotional materials to sell itinerary tour
packages
·        
Handle
unforeseen problems and complaints and determine eligibility for money returns
·        
Attend
conferences to maintain familiarity with tourism trends
·        
Create
and update electronic records of clients
·        
Secure
new clients and retention through high level of customer service
·        
Provide
alternatives for customer travel
·        
Focus on
Up-selling to increase revenue
·        
Build
and maintain relationships with key persons
·        
Keep
financial statements and documents
·        
Attain
revenue and profit targets
·        
Inform
clearly all customers of terms, conditions and cancellation policy for each
booking
·        
Manage
all customer complaints with diplomacy and refer to manager whenever necessary
·        
The
incumbent will book hotels, visas and flights linked to the current booking and
ensure all other services are confirmed and meet client’s expectations
·        
Prepare
and submit weekly, monthly reports as required

Qualifications, Skills and Experience: 
  • The applicant must hold an IATA certification
  • At least three years of experience in an IATA-accredited agency
  • Excellent knowledge of traveling software Amadeus (Mandatory)
  • Well versed in various areas of travel (domestic/international,
    business/holidays, group/individual etc)
  • Commercially aware
  • Excellent interpersonal skills
  • Good numerical ability
  • Excellent verbal communication skills
  • Good negotiation skills.
  • Good planning skills
  • Proven working experience as a travel and tours consultant
  • Proficiency in English; knowledge of additional languages is an
    advantage
  • Exemplary sales skills and customer oriented approach
  • Knowledge of computer reservation programs
  • Effective Oral and written Communication skills.
  • Excellent organizational skills and pay close attention to detail
  • Can work independently and as part of a team
  • Friendly and flexible
  • Ability to relate to people of different cultures and
    backgrounds 
How to Apply:
All suitably
qualified and interested candidates are encouraged to send their cover letters
(include salary expectation) and updated CVs via email to
ugandanjobline@gmail.com with the subject line quoted as “Travel Consultant.”
Deadline: 7th January 2019 by 5.00pm
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latest jobs, please visit https://www.theugandanjobline.com or
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