Job Title: Customer Care Representative / Receptionist (Fresher Jobs)
Organisation: The big 5 Adventures Uganda Safaris
Duty Station: Kampala, Uganda
About Organisation:
The big5 Adventures Uganda Safaris is a ground tour operator, based in Kampala, Uganda. Established in 2018, the business employs a number of experienced local guides and drivers. The big5 Adventures Uganda Safaris operates trips throughout Uganda, Kenya, Tanzania, Rwanda and beyond. Whether you are looking to experience REAL East African wildlife, birdwatching, culture, gorilla trekking, fun or adventure for just a day, a few days, a week or longer, The Big5 Adventures Uganda Safaris got you covered.
Job Summary: Are you a people-person with a passion for delivering outstanding customer service? We’re looking for a friendly, professional, and organised
Customer Care Representative / Receptionist to join our team!
Key Duties and Responsibilities:
- Greet clients and visitors with a warm, professional attitude
- Answer incoming calls, respond to inquiries, and direct calls appropriately
- Handle customer questions, feedback, and complaints promptly and courteously
- Schedule appointments and manage front desk calendars
- Maintain the reception area and meeting rooms in an orderly condition
- Assist with administrative tasks such as data entry, filing, and emails
- Receive and distribute mail and deliveries
Qualifications, Skills and Experience:
- High school diploma or equivalent (Associate’s or higher is a plus)
- Prior experience in a receptionist or customer service role preferred
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office and comfortable with phone/email systems
- Friendly, professional appearance and demeanour
- Able to multitask and stay organised in a fast-paced environment
How to Apply:
Apply now by sending your resume and a brief cover letter to [email protected]
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