The Ugandan Jobline

Job Title:  Locum Digital Health Implementation Officer (5 Jobs) 

Organisation: Infectious Diseases Institute (IDI)

Duty Station: Kampala, Uganda

Reports to: Scale Theme Lead

About the Company:

Infectious Diseases Institute (IDI) is an independently governed institute within the College of Health Sciences at Makerere University and has the mission “To strengthen health systems in Africa, with a strong emphasis on infectious diseases, through research and capacity development.” IDI has operations across Uganda as well as in a number of other African countries and has a staffing of over 1,000 managing multiple projects in research, clinical services, public health and training.

Job Summary:   The Digital health implementation officer will support the implementation of the VXNAID digital health system, which was developed to improve the digitalization of routine immunization in Wakiso district. This role is crucial in ensuring the successful deployment, adoption, and utilization of VXNAID across designated health facilities. The ideal candidate will play a key role in training healthcare workers, providing technical support, and ensuring data accuracy within the system.

The position involves collaboration with healthcare providers, district health teams, and the Ministry of Health to enhance the digitalization of routine immunization workflows through the effective use of VXNAID. This is a dynamic and field-based role, requiring travel to health facilities, proactive engagement with end users, and hands-on problem resolution to ensure VXNAID meets its intended objectives in supporting Uganda’s immunization programs.

Key Duties and Responsibilities:

• Conduct training sessions for end users, including healthcare workers and district health teams, to ensure effective use of the VXNAID system.
• Develop and disseminate user-friendly training materials, such as manuals, quick reference guides, and tutorials.
• Provide ongoing mentorship to users, addressing knowledge gaps and reinforcing system workflows
• Ensure that all hardware, software, and network components required for VXNAID deployment are distributed and operational
• Provide remote and onsite technical support to users, troubleshooting system issues and resolving them promptly.
• Maintain detailed logs of support requests, resolutions, and feedback to improve system performance.
• Monitor data entered into VXNAID to ensure accuracy, completeness, and adherence to system requirements.
• Conduct regular data reviews and provide feedback to healthcare workers on correcting errors or inconsistencies.
• Assist in generating system reports for stakeholders, ensuring data integrity in all outputs
• Collect feedback from end users regarding system performance, usability, and any challenges encountered.
• Document user suggestions and collaborate with the project team to incorporate improvements into future updates.
• Monitor VXNAID system performance and usage, reporting any technical or operational issues to the project team.
• Ensure all system updates are deployed at health facilities with minimal disruption to workflows.
• Conduct periodic checks to confirm that the system is functioning optimally across all deployment sites.
• Participate in regular project meetings, sharing updates on deployment progress, user feedback, and challenges
• Maintain detailed records of training sessions, support activities, and system usage statistics.
• Prepare and submit weekly and monthly reports on deployment progress, technical issues, and user feedback.
• Document lessons learned during implementation to inform future deployment phases
• Any other roles as designated by the supervisor

Qualifications, Skills and Experience:

• Diploma or degree in Nursing, Midwifery, Public Health or Clinical Medicine
• Diploma or degree in IS, IT, computer science or related field
• Diploma or degree in statistics or related field

Person Specification

• Strong communication and interpersonal skills to engage and train diverse groups of healthcare workers.
• Experience in delivering training (in-person and remote), including preparing training materials and conducting sessions.
• Ability to assess or troubleshoot technical issues and provide clear, step-by-step guidance to users
• Basic troubleshooting skills for software, hardware, and network connectivity issues.
• Knowledge of data entry and system navigation, focusing on maintaining high data accuracy.
• Attention to detail to identify inconsistencies or errors in entered data.
• Knowledge of basic data quality principles, such as completeness, accuracy, and timeliness
• Flexibility to frequently travel out of duty station to health facilities within Wakiso district
• Ability to work and deliver quality results under minimal supervision

How to Apply:
All interested candidates should apply online at the link below.

Click Here

Deadline: 5th February 2025

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