The Ugandan Jobline

• Welcomes patients and visitors by greeting patients and visitors, in
  person or on the telephone; answering or referring inquiries.
• Optimizes patients’ satisfaction, provider time, and treatment room
  utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying provider of
  patient’s arrival; reviewing service delivery compared to schedule;
  reminding provider of service delays.
• Comforts patients by anticipating patients’ anxieties; answering
  patients’ questions; maintaining the reception area.
• Ensures availability of treatment information by filing and
  retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating
  personal and financial information.
• Obtains revenue by recording and updating financial information;
  recording and collecting patient charges; controlling credit extended to
  patients; filing, collecting, and expediting third-party claims.
• Maintains business office inventory and equipment by checking stock
  to determine inventory level; anticipating needed supplies; placing and
  expediting orders for supplies; verifying receipt of supplies; scheduling
  equipment service and repairs.
• Helps patients in distress by responding to emergencies.
• Protects patients’ rights by maintaining confidentiality of personal
  and financial information.
• Maintains operations by following policies and procedures; reporting
  needed changes.
• Contributes to team effort by accomplishing related results as
  needed.

• The applicant must hold a Degree in a relevant field
• At least five years of related experience in a Clinic
• Basic hospital accounting experience  is mandatory
• Computer literacy skills are mandatory
• Excellent communication skills
• Fluent in English
• Fast Learner
• Skills: Multi-tasking, Flexibility, Telephone Skills, Customer
  Service, Time Management, Organization, Attention to Detail, Scheduling,
  Word Processing , Professionalism, Quality Focus

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