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Job Title:  Head of Support 

Organisation: Norwegian Refugee Council (NRC)

Duty Station: Kampala, Uganda

About the Company:

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Job Summary:   The purpose of the Head of Support position is to ensure that all support functions are providing high quality and efficient support for programme implementation.

Key Duties and Responsibilities:

Generic responsibilities

• Line management for support managers of Finance, HR, Admin and Logistics and ICT
• Member of the Country Management Group (CMG)
• Compliance with and adherence to NRC policies, guidance and handbooks and donor/auditor requirements
• Facilitate the support function`s strategic input to the development of the Country Strategy and Plan of Action
• Provide input on operational support in proposal development, and to coordinate and align operational support with programme plans.

Specific responsibilities

• The HOS will function as the Head of the internal Country Support Department which is responsible for compliance and implementation of efficient and effective support systems, polices and processes, to ensure standardized and high qualitative support to all programme and field departments in the country.
• Contribute actively and ensure solutions are reached in strategic and key operational matters in budget management, logistics, and Human resources.
• Accountable for providing input on operational support to Country Strategy and Contingency Plan
• Lead NRC internal policy and procedures development and reviews and contribute to strategic planning processes, including the development of efficient systems to achieve the set objectives in the country strategy.
• Please download the detailed job description to learn more about the position as the above mentioned responsibilities are just a snapshot.

Qualifications, Skills and Experience: 

Generic professional competencies:

• Minimum 6 years’ experience from a senior management position in a humanitarian/ recovery context
• Experience from working in complex and volatile contexts.
• Allocation of resources and costs expertise
• Documented results related to the position’s responsibilities.
• Knowledge about own leadership skills/profile
• Fluency in English, both written and verbal
• Holds strong soft skills.
• Being a creative and solutions-oriented person.
• Demonstrates dedication/accountability and transparency.

How to Apply:

All suitably qualified and interested Ugandan applicants should apply online at the link below.

Click Here

Deadline: 22nd January 2025

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