Job Title: Client Relationship Manager
Organisation: Marsh McLennan
Duty Station: Kampala, Uganda
About Organisation:
Marsh & McLennan Companies, Inc., doing business as Marsh McLennan, is a global professional services firm, headquartered in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting.
Job Summary: We are seeking a talented individual to join our Client Servicing team at Marsh. This role will be based in Kampala- Uganda. This is a hybrid role that has a requirement of working at least three days a week in the office
This is a fantastic opportunity to be part of an established and client-focused team.
As a Client Relationship Manager, you will have the chance to build and maintain excellent relationships with our clients, providers, and colleagues across the Group.
Key Duties and Responsibilities:
- Driving the business strategy for the department.
- Developing new business opportunities.
- Leading and managing client portfolios.
- Ensuring financial Management and Reporting (Credit Control; Forecasting; Budgeting and Expense Control)
- Taking ownership for all technical functions including all product development and policy wording enhancement for clients policies.
- Participating in contentious claims.
- Maintaining good client and Insurance Market relationships.
- Collation of underwriting information.
- Closing to markets/obtaining market confirmation of cover.
Qualifications, Skills and Experience:
- To be successful in this role, you must be self-driven, have a team spirit and a minimum of 5 years’ experience in insurance and client management.
- Strong presentation, negotiation, written and verbal communication.
- Problem-solving, and administration skills.
- A customer service-oriented mindset, initiative
- Tenacity, and meticulousness are essential.
What makes you stand out :
- Additionally, you should have a first degree in any field and a professional insurance qualification. Established relationships with the Uganda and regional insurance market are an added advantage.
How to Apply:
All candidates who wish to join Marsh McLennan should apply online at the link below.
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