Job Title: Customer Experience Officer – Digital Call Centre (Fresher…
Business Application Specialist Careers – Pride Microfinance Limited (MDI)
Job Title: Business Application Specialist
Organisation: Pride Microfinance Limited (MDI)
Duty Station: Kampala, Uganda
About the Company:
Pride Microfinance Limited (MDI) is a Microfinance Deposit- taking Institution regulated and supervised by Bank of Uganda (BoU) under the MDI Act, 2003 and MDI Regulations, 2004 with a capital base of Ugx. 168.6 billion. Pride’s purpose is transforming lives responsibly. Pride offers innovative financial solutions to largely people at the base of the economic pyramid and serves its customers through 42 networked branches and 5 contact offices spread across the country and implements sustainability sound practices throughout its business operations to create a positive impact through three sustainability pillars; economic, environment, and social as well as contributing to the Sustainability Development Goals (SDGs) and their investable sub-goals that relate to microfinance activities.
Job Summary: The Business Application Specialist will report to the Manager Core Banking and Business Applications.
Main purpose of the job:- He /She will be based at the Head Office. He /she will be responsible for the integrity, safety and availability of all Business Systems Data and applications as part of the Pride’s information systems, and preparation and dissemination of user and management reports.
Key Duties and Responsibilities:
- Communicate messages regarding systems issues to users in a timely
- Develop and generate reports as per user/ business
- Implement, test and integrate new
- Install new operation systems and
- Investigate, diagnose and resolve system faults and
- Liaise with service providers when needed to fulfil the requirements of the
- Maintain documentation of key databases and applications linked to
- Monitor Business and third-party systems and ensure they are always available to users and
- Monitor, record and respond to requests for
- Participate and coordinate the Disaster Recovery Plan and
- Participate in the identification and development of functionality
- Participate in the preparation of technical specification as a roadmap for third party
- Perform routine system backups and
- Provide instructions and training to staff when
- Schedule and run regular tests to enhance the current systems and
Qualifications, Skills and Experience:
- Bachelor’s Degree in Computer Science, Information Technology or any other related
- Experience in IT Operations
- Experience in software development or database administration in a busy organization
- Microsoft and Database Management certification is desirable
- ICT Security Knowledge will be of added advantage
How to Apply:
All candidates should apply online at the link below.
Deadline: 30th November 2024.
NB: Only shortlisted candidates will be contacted.
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