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Job Title:  Relationship Manager (2 Jobs)   

Organisation: Pride Microfinance Limited (MDI)

Duty Station:  Kampala, Uganda

About the Company:

Pride Microfinance Limited (MDI) is a Microfinance Deposit- taking Institution regulated and supervised by Bank of Uganda (BoU) under the MDI Act, 2003 and MDI Regulations, 2004 with a capital base of Ugx. 168.6 billion. Pride’s purpose is transforming lives responsibly. Pride offers innovative financial solutions to largely people at the base of the economic pyramid and serves its customers through 42 networked branches and 5 contact offices spread across the country and implements sustainability sound practices throughout its business operations to create a positive impact through three sustainability pillars; economic, environment, and social as well as contributing to the Sustainability Development Goals (SDGs) and their investable sub-goals that relate to microfinance activities.

Job Summary:   The  Relationship  Manager  will  report  to  the  Branch  Manager  and  will  be  based  at  any  of  the  Pride  Branches.

Main purpose  of  the  job:- He  /she  will  be  responsible  for  driving  business  growth,  credit  quality,  and  excellent  customer  experience  while  offering  a  wide  range  of  solutions  to  the  customers  based  on  the  customer  needs  for  the  respective  portfolio.

Key Duties and Responsibilities:

• Maintain and  enhance  existing  customer  relationships  and  attract  prospective  customers  to  ensure  business  continuity  and
• Manage and  grow  an  assigned  portfolio  of  clients  and  identify  business  development  opportunities  to  grow  market
• Formulate and  implement  sales  action  plans  for  the  portfolio  that  will  facilitate  the  achievement  of  business
• Analyse existing  customer  data  to  identify  expansion  and/or  additional  business  opportunities  utilising  the  MIS
• Participate in  sales  campaigns,  techniques  and  tactics  in  a  planned  manner  to  achieve  sales
• Prepare sales  reports  showing  the  balance  sheet  position,  pipeline  and  the  sales  performance  for  the  period
• Proactively acquire  new  client  and  drive  cross-selling  of  additional  solutions  according  to  customer  needs;  as  well  as  referring  sales  leads  to  other  business  stakeholders  like  Asset  Finance,  Trade  finance,  among  others
• Drive the  use/sale  of  alternative  self-service  banking  channels  and  educate  customers  on  the  benefits  of  utilising  alternative
• Grow revenue  and  profitability  of  assigned  portfolio
• Drive continuous  provision  of  high  quality  and  timely  customer  experience  to  promote  a  sales  &  service  culture  within  the

Qualifications, Skills and Experience:

• A Bachelor’s  Degree  in  any  business-related  discipline  including  agribusiness
• A minimum  of  4  years’  experience  in  Banking  Business  role
• Good verbal  and  written  communication  skills
• Advanced, computer  literacy,  numerical  skills  and  statistical
• Team player,  ability  to  work  under  pressure  and  in  position  to  exercise  excellent

How to Apply:

All candidates should apply online at the link below.

Click Here

Deadline: 30th November 2024.

NB: Only shortlisted candidates will be contacted.

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