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Job Title:   Technical Support Specialist

Organisation: Mogo Uganda

Duty Station: Mbarara, Uganda

Reports to: Branch Manager

About the Company:

MOGO Uganda is part of Eleving Group, an international FinTech company operating in 15 countries on three continents. MOGO provides affordable financing options for used cars, Boda Boda and Tuk Tuk loans for the people of Uganda.

Job Summary:   We are hiring! We seek the attention of a Technical Support Specialist to work at our Mbarara branch handling car valuations, tracker and SIM card installations

Key Duties and Responsibilities:

Car Valuations:

• Evaluate the value of cars using industry-standard valuation techniques and tools.
• Consider various factors such as make, model, year, condition, mileage, and market trends to determine accurate valuations.

GPS Tracker Installation:

• Install GPS trackers on cars to facilitate efficient monitoring and tracking for the duration of the loan.
• Ensure proper installation and functionality of trackers while adhering to established guidelines and procedures.

SIM Card Installation:

• Install SIM cards to the GPS devices.

Qualifications, Skills and Experience:

• Bachelor’s Degree/National Diploma in Electrical Engineering/Automobile & Power Engineering or related field with over 4-5 years’ experience in installing, servicing, and replacing GPS tracking devices cars, tuk tuks etc.

Skills:

• Strong ability to adapt and work in a fast-paced environment.
• Technical Knowledge.
• Good team player.
• High level of integrity and accountability.
• Experience and proficiency in excel and any other computer software.
• Highly motivated and target driven.
• Excellent interpersonal /customer handling skills
• Excellent communication skills with a high level of confidentiality.
• Intermediate level technical skills working with MS Office

How to Apply:

All suitably qualified and interested candidates should send their applications and up-to-date CVs to: careers@mogo.co.ug with the subject “Technical Support Specialist”

Deadline: 17th October 2024

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