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Job Title:   Human Resources Officer

Organisation: Mogo Uganda

Duty Station: Kampala, Uganda

Reports to: Head of Human Resources

About the Company:

MOGO Uganda is part of Eleving Group, an international FinTech company operating in 15 countries on three continents. MOGO provides affordable financing options for used cars, Boda Boda and Tuk Tuk loans for the people of Uganda.

Job Summary:   The Human Resource Officer is crucial to ensuring the efficient and timely execution of daily HR functions. This role involves assisting with a variety of human resources and administrative activities, including recruitment, onboarding, management of employee databases and trackers, training, staff benefits, exit management, timesheets, leave, and medical insurance.

Key Duties and Responsibilities:   Reporting directly to the Head of Human Resources, the Officer will work closely with various teams to address staffing needs and facilitate the effective implementation of HR processes, while maintaining transparency and accountability in accordance with Mogo Uganda’s policies and procedures.

• Assist in organizing and conducting orientation sessions for all new employees, provide them with information on MOGO Uganda’s policies, culture, and expectations, ensuring a smooth integration into the Company.
• Conduct exit interviews to gain insight into employees’ reasons for leaving the organization, handle the offboarding process, ensuring that all documentation, such as resignation letters and clearance forms, are completed, and any final payments or benefits are processed.
• Keep up-to-date records of employee data, including leave balances, performance evaluations, and staff training; ensure that all employee-related information is accurately tracked and managed; ensure that all human resources actions are properly documented and stored for future reference.
• Monitor and manage employee leave requests, ensuring accurate tracking and adherence to organizational policies; ensure proper documentation of employee attendance and leave balances.
• Ensure that all personnel files are well-organized, secure, and up to date; manage sensitive employee data, including contracts, performance evaluations, and disciplinary records, in a confidential manner:
• Assist in the recruitment process by posting job openings, screening candidates, coordinating interviews, and ensuring all hiring procedures are compliant with organizational policies; support the hiring team to select qualified candidates for positions at MOGO Uganda.
• Foster positive working relationships within the team by promoting a productive and collaborative environment; ensure smooth communication and promptly address concerns, grievances, and conflicts.
• Support the administration of employee benefits, ensuring that all staff members are aware of and properly enrolled in health insurance; provide guidance to employees on benefit policies and procedures.
• Required Job-Specific Competencies/Attributes:
• Ability to clearly communicate policies, procedures, and expectations to employees and stakeholders.
• Understanding employee concerns, suggestions, and grievances effectively.
• Managing and resolving disputes between employees or between staff and management.
• Maintaining detailed employee records, benefits, performance, and other HR documentation.
• Handling confidential information such as personal employee data, salaries, and disciplinary actions responsibly.
• Understanding employment laws, health and safety regulations, and labor standards to avoid legal issues.
• Ability to handle sensitive and confidential information in a discreet and professional manner.

 



Qualifications, Skills and Experience:

• A University degree in Human Resources, Industrial relations, or related field.
• Prior experience in Human Resources for at least 2 years
• Prior experience in a financial institution is an added advantage, but not compulsory.
• Software Applications: Foundational knowledge of MS Office products, including MS Word, Excel, Outlook, PowerPoint, and SharePoint.

How to Apply:

All suitably qualified and interested candidates should send their applications and up-to-date CVs to: careers@mogo.co.ug with the subject “Human Resource Officer”

Deadline: 14th October 2024

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