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Manager Bancassurance Jobs – Finance Trust Bank (FTB)
Job Title: Manager Bancassurance
Organisation: Finance Trust Bank (FTB)
Duty Station: Kampala, Uganda
Reports to: Chief Business Officer
About the Company:
Finance Trust Bank (FTB) was licensed as a Tier 1 Commercial Bank on 11th November, 2013, taking over the financial services business of Uganda Finance Trust Limited (MDI). Today, Finance Trust Bank is a fully-fledged commercial bank serving a clientele of over 500,000 depositors and over 37,000 borrowers, through a network of 34 branches countrywide. The bank offers a variety of Products and services including; Savings, Current accounts, Loans, Money transfer services and Bills payments to its target market which comprises of micro, small and medium entrepreneurs, salary earners and youth.
Job Summary: The Manager Bancassurance will be responsible for planning and lead the execution of all aspects of the Bancassurance Business, business growth, revenue assurance, management of stakeholders’ relationships (insurers, underwriters and others) in line with the business goals and objectives.
Key Duties and Responsibilities:
Bancassurance Business
- Focal person to ensure compliance to internal policies and procedures in all Bancassurance services,
- Constantly guarantee that Bancassurance services operate in fulfilment of the legal, statutory and regulatory requirements (Bancassurance Regulation 2017 and any amendments) according to Insurance Regulatory Authority, Bank of Uganda and other relevant bodies,
- Prepare and avail for inspection and supervision purposes by the Regulators all required records for purposes of inspection and respond to emerging issues,
- Lead the development of a Strategy for Bancassurance, advise Management on execution and monitoring of implementation progress,
- To supervise the daily Bancassurance Operations which entails cross – selling of products; posting of risk details, claims administration and documentation,
- Manage relationships and partnerships
- Develop and institutionalize criteria and processes, Due Diligence Tools, Key Fact Documents and other operational instruments for initiating and engaging Policy Holders,
- To create new client relationships and partnerships whilst ensuring retention of existing business relationships through high standards of customer service
- Draft agreements and escalate for respective layers of approvals
- Ensure customer inquiries are resolved promptly as per laid down policies and procedures,
- Manage correspondences with insurance companies, Insurance Regulatory Authority and other relevant stakeholders
Business growth
- Drive sustainable growth of the assigned portfolio in order to achieve the set standards and targets,
- Monitor to ensure the maintenance of accurate records and reports on Bancassurance transactions,
- Champion the delivery of good customer service to ensure customer retention and royalty,
Organize Bancassurance sales activation programs.
- Manage and monitor financial and revenue performance
- Track the collection of premiums and revenue on all insurance business transacted,
- Champion trainings on ‘Management of Bancassurance Products’ as well as oversee the “Sensitization of Customers’ on Bancassurance products.
- Reporting
- Prepare and submit to the Insurance Regulatory Authority and the Bank management, the periodical (such as the monthly and annual reports on the performance of the Bancassurance Business)
- Render all necessary assistance to the Policyholders or Claimants or Beneficiaries in complying with the requirements for settlement of claims by the Insurer.
- Follow up and respond to any client complaints and enquiries or claims lodged.
Qualifications, Skills and Experience:
- A Business degree in finance, Commerce, Business Administration, Economics, Statistics, management or any relevant field.
- An Advanced Diploma in Insurance from a recognized institution
- Relevant Practical training in Insurance
- A minimum of 4 years’ experience in Insurance
- Good critical thinking, analytical, attention to detail and problem-solving skills.
- Good verbal and written communication skills
- Ability to communicate clearly both in a professional manner is deemed essential.
- Ability to build functioning working relationships across organizational, corporate, and cultural boundaries.
- Takes clear accountability and focuses on delivery of broader corporate goals.
- Ability to take decisions and progress towards goals in conditions of uncertainty.
- Ability to demonstrate positive image and uphold
How to Apply:
Suitably qualified candidates should address their application to Head, Human Resource, Finance Trust Bank, TWED PLAZA, Plot 22B, Lumumba avenue, Kampala, Uganda, and email it to jobs@financetrust.co.ug as well as photocopies of academic testimonials, and a CV. The CV should include telephone contacts and email addresses of three referees, one of who should be the most recent employer.
Deadline: 28th October, 2024.
NB: Only shortlisted candidates will be contacted directly on Tel. Numbers 0312 222600 or 0414 341275 ONLY. Please note that in line with the Bank procedures, no job offers are made online.
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