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Job Title:  Mail Handler (28 Fresher Diploma Jobs)  

Organisation: Posta Uganda

Duty Station: Busia, Kitgum, Busembatya, Bombo, Bushenyi, Kumi, Kabale,   Kamuli,   Kapchorwa,   Kisoro, Kyambogo, Lugazi, Mubende, Rukungiri, Soroti, Tororo, Nakasongola, Lyantonde, Bugiri, EMS, Uganda

Reports to: Station In-charge

 

About Organisation:

Uganda Post Limited, trading as Posta Uganda. UPL  is the most extensive provider of postal services in Uganda, having an extensive network of postal delivery outlets down to sub-county level.

 

Job Summary: Handling customers incoming and outgoing mails by distributing and delivering them to the right owners in line with the objectives and aims of UPL.

 

Key Duties and Responsibilities:

Sort incoming and outgoing mail and packages according to established routes and delivery schedules

Assist customers with inquiries and provide information about postal services and products.

Ensure timely and accurate delivery of mails and packages to designated addresses along specified routes.

Maintain accurate records of deliveries including any undelivered or returned mails and report any issues encountered during delivery to the supervisor.

Weigh, stamp, and process letters and packages, applying the correct postage and ensure that mail is securely wrapped and ready for delivery or dispatch.

Perform basic maintenance and safety checks on the motorcycle to ensure that it is in a good working condition and promptly report any mechanical issues or needs for repair and servicing to the Administration for immediate handling.

Follow all traffic laws and safety guidelines while riding the motorcycle and use appropriate safety gears and equipment to ensure personal safety and the security of mail items.

Handle all postal items with care and in accordance with postal regulations and procedures and maintain confidentiality of customer information.

Make certain that torn and damaged items are carefully secured, re-weigh the item, wrap it again and make a report to the supervisor.

Perform any other duties that may be assigned by the supervisor

 

Key Performance Indicators

Percentage of correctly sorted and routed mails and packages

Average number of mails processed per hour/per day

On time delivery rates

Number of customer complaints related to mail handling errors or delays

Qualifications, Skills and Experience:

Minimum Qualifications

Diploma in Business field such as Administration, Accounting or Finance for a recognized institution of higher learning

MUST have a valid riders permit with class A.

Working experience

At least two (02) years working experience in reputable organization.

Competences

Effective verbal and written communication

Timely mail processing and delivery

Ability to lift and move heavy mailbags and packages.

Ability to speak and write English

Ability to use a computer

 

How to Apply:  

Interested candidates should send their application letter; attach certified copies of academic transcripts and certificates as well as a detailed CV, to reach the address below.

 

The Head, Department of Human Resource and Administration,

Posta Uganda,

P.O Box 7106 Kampala

 

Deadline: 22nd October 2024

 

Please Note:

Applications received after the deadline will not be considered.

Candidates who do not receive feedback within a month from the deadline should consider their applications unsuccessful.

Posta Uganda is an Equal Opportunity employer. Women are particularly encouraged to apply.

Any form of lobbying or canvassing for appointment shall lead to automatic disqualification.

Candidates shall be required, among others, to present the following: Endorsement Letter duly stamped by their Local Council 1 Chairperson Three Reference Letters.

Prior to appointment on the job, Posta Uganda shall carry out independent reference checks for all the documentation mentioned above.

 

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